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Description
Hostie is an innovative platform that leverages AI technology to enhance restaurant communication and guest engagement, functioning as a virtual concierge that responds to every call, text, and message in the unique voice of the establishment. This solution minimizes missed reservations, increases potential revenue, and boosts operational efficiency by automatically managing inbound communications, including phone calls, texts, and emails, through natural-sounding conversational AI. Additionally, it offers real-time insights into interactions and maintains transcripts while keeping guest history and data securely within the restaurant's control, ensuring a consistent service experience. Hostie seamlessly integrates with leading reservation systems and POS platforms to facilitate the management of reservations, modifications, event inquiries, and cross-channel messaging, all while accommodating multilingual interactions in more than 20 languages to serve a diverse clientele without language obstacles. Designed by individuals with restaurant experience, Hostie not only liberates staff from routine communication responsibilities but also prioritizes an uninterrupted and fluid guest experience, ultimately enhancing overall customer satisfaction.
Description
A robust restaurant reservation system is essential for any dining establishment that allows patrons to book tables in advance. Opt for a versatile booking platform that is user-friendly, efficient, and reliable, without charging any commission for up to 25 bookings each month. The intuitive visual table planner offers an effortless way to monitor table availability and occupancy levels. Streamline your daily operations by managing reservations effectively and swiftly assigning tables to new arrivals. With a convenient color-coded system, you can easily differentiate between available, reserved, and occupied tables at a glance. Additionally, mitigate the chances of ending up with empty tables by implementing an online waitlist feature, which allows guests to join the waitlist when your restaurant reaches full capacity. Seamlessly manage these waitlist entries and convert them into regular reservations with just a few clicks. You can also enhance the booking experience by incorporating custom input fields in your reservation process, allowing you to gather specific details and preferences from your guests, including dietary restrictions, special events, and the number of children in their party. This system not only simplifies the booking experience but also enables you to tailor your services to meet the unique needs of each guest.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Campaign Monitor
No
Facebook
No
Google
No
Google Analytics
No
Google Maps
Yes
Google Sheets
No
Instagram
Yes
Mailchimp
No
Olo
Yes
OpenTable
Yes
Integrations
Campaign Monitor
Yes
Facebook
Yes
Google
Yes
Google Analytics
Yes
Google Maps
No
Google Sheets
Yes
Instagram
No
Mailchimp
Yes
Olo
No
OpenTable
No
Pricing Details
$199 per month
Free Trial
Yes
Free Version
No
Pricing Details
$95 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hostie
Founded
2024
Country
United States
Website
hostie.ai/
Vendor Details
Company Name
resOS
Country
Denmark
Website
resos.com
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
