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Description
Hostie is an innovative platform that leverages AI technology to enhance restaurant communication and guest engagement, functioning as a virtual concierge that responds to every call, text, and message in the unique voice of the establishment. This solution minimizes missed reservations, increases potential revenue, and boosts operational efficiency by automatically managing inbound communications, including phone calls, texts, and emails, through natural-sounding conversational AI. Additionally, it offers real-time insights into interactions and maintains transcripts while keeping guest history and data securely within the restaurant's control, ensuring a consistent service experience. Hostie seamlessly integrates with leading reservation systems and POS platforms to facilitate the management of reservations, modifications, event inquiries, and cross-channel messaging, all while accommodating multilingual interactions in more than 20 languages to serve a diverse clientele without language obstacles. Designed by individuals with restaurant experience, Hostie not only liberates staff from routine communication responsibilities but also prioritizes an uninterrupted and fluid guest experience, ultimately enhancing overall customer satisfaction.
Description
A robust restaurant reservation system is essential for any dining establishment that allows patrons to book tables in advance. Opt for a versatile booking platform that is user-friendly, efficient, and reliable, without charging any commission for up to 25 bookings each month. The intuitive visual table planner offers an effortless way to monitor table availability and occupancy levels. Streamline your daily operations by managing reservations effectively and swiftly assigning tables to new arrivals. With a convenient color-coded system, you can easily differentiate between available, reserved, and occupied tables at a glance. Additionally, mitigate the chances of ending up with empty tables by implementing an online waitlist feature, which allows guests to join the waitlist when your restaurant reaches full capacity. Seamlessly manage these waitlist entries and convert them into regular reservations with just a few clicks. You can also enhance the booking experience by incorporating custom input fields in your reservation process, allowing you to gather specific details and preferences from your guests, including dietary restrictions, special events, and the number of children in their party. This system not only simplifies the booking experience but also enables you to tailor your services to meet the unique needs of each guest.
API Access
Has API
API Access
Has API
Integrations
Campaign Monitor
Facebook
Google
Google Analytics
Google Maps
Google Sheets
Instagram
Mailchimp
Olo
OpenTable
Integrations
Campaign Monitor
Facebook
Google
Google Analytics
Google Maps
Google Sheets
Instagram
Mailchimp
Olo
OpenTable
Pricing Details
$199 per month
Free Trial
Free Version
Pricing Details
$95 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hostie
Founded
2024
Country
United States
Website
hostie.ai/
Vendor Details
Company Name
resOS
Country
Denmark
Website
resos.com
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
