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Description
Hostie is an innovative platform that leverages AI technology to enhance restaurant communication and guest engagement, functioning as a virtual concierge that responds to every call, text, and message in the unique voice of the establishment. This solution minimizes missed reservations, increases potential revenue, and boosts operational efficiency by automatically managing inbound communications, including phone calls, texts, and emails, through natural-sounding conversational AI. Additionally, it offers real-time insights into interactions and maintains transcripts while keeping guest history and data securely within the restaurant's control, ensuring a consistent service experience. Hostie seamlessly integrates with leading reservation systems and POS platforms to facilitate the management of reservations, modifications, event inquiries, and cross-channel messaging, all while accommodating multilingual interactions in more than 20 languages to serve a diverse clientele without language obstacles. Designed by individuals with restaurant experience, Hostie not only liberates staff from routine communication responsibilities but also prioritizes an uninterrupted and fluid guest experience, ultimately enhancing overall customer satisfaction.
Description
We bring restaurants and guests together, working to strengthen their connection through a seamless and memorable experience. By blending modern technology with the human touch, we provide restaurants with the essential tools, services, and support they need to operate more efficiently, increase profitability, and create exceptional experiences for their guests. Zenchef is an all-in-one, fully integrated platform that covers reservations, mobile payments, and customer loyalty. Since its creation in 2010, Zenchef has served over 7,000 customers across 15 countries, providing restaurateurs with a comprehensive customer experience management tool that covers the entire service journey—before, during, and after the meal. With no commissions or intermediaries, restaurant owners maintain full independence. With one intuitive software, restaurant owners can easily manage reservations, websites, digital menus, click & collect services, reviews, customer databases, digital payments via QR code, and marketing campaigns. The platform also provides a simple, effective way to engage customers through personalized offers. Zenchef’s platform has shown to save up to 2 hours a day, reduce no-shows to less than 1%, and increase table turnover by 30%.
API Access
Has API
API Access
Has API
Integrations
Google Maps
Instagram
Lightspeed Retail
Olo
OpenTable
Painapo
Perfect Venue
Resy OS
SevenRooms
Square POS
Integrations
Google Maps
Instagram
Lightspeed Retail
Olo
OpenTable
Painapo
Perfect Venue
Resy OS
SevenRooms
Square POS
Pricing Details
$199 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hostie
Founded
2024
Country
United States
Website
hostie.ai/
Vendor Details
Company Name
Zenchef
Founded
2010
Country
France
Website
www.zenchef.com
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
