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Description
Hostie is an innovative platform that leverages AI technology to enhance restaurant communication and guest engagement, functioning as a virtual concierge that responds to every call, text, and message in the unique voice of the establishment. This solution minimizes missed reservations, increases potential revenue, and boosts operational efficiency by automatically managing inbound communications, including phone calls, texts, and emails, through natural-sounding conversational AI. Additionally, it offers real-time insights into interactions and maintains transcripts while keeping guest history and data securely within the restaurant's control, ensuring a consistent service experience. Hostie seamlessly integrates with leading reservation systems and POS platforms to facilitate the management of reservations, modifications, event inquiries, and cross-channel messaging, all while accommodating multilingual interactions in more than 20 languages to serve a diverse clientele without language obstacles. Designed by individuals with restaurant experience, Hostie not only liberates staff from routine communication responsibilities but also prioritizes an uninterrupted and fluid guest experience, ultimately enhancing overall customer satisfaction.
Description
Simple Host is a sophisticated front-of-house software designed specifically for restaurants, created by industry veterans who sought to replace outdated paper lists and complicated per-cover contracts. This innovative application consolidates essential tools that hosts utilize during their shifts, including an online waitlist with QR code integration, a seamless online reservation system via an embeddable widget, a customizable drag-and-drop floor plan, automatic fair rotation for servers, two-way SMS communication with guests, in-app chat functionality between devices, an automated digital guestbook, and a statistics dashboard that tracks peak times and table turnover rates.
The pricing structure is straightforward, with a flat monthly fee that eliminates per-cover charges, long-term contracts, and the need for specialized hardware. Restaurants have the flexibility to use their own iPads, iPhones, Android devices, or PCs, allowing for unlimited device connections across all subscription tiers. Setup is quick, taking around five minutes, and most teams can begin using the platform on the same day they sign up. Plans start at just $49.99 per month, which includes a 7-day free trial with no credit card required for initial access. With over 1,000 restaurants currently utilizing this software, it’s rapidly becoming a go-to solution in the industry. This allows restaurant owners to focus more on their guests rather than being bogged down by administrative tasks.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Maps
Instagram
Olo
OpenTable
Perfect Venue
Resy OS
SevenRooms
Square POS
Tock
Yelp
Integrations
Google Maps
Instagram
Olo
OpenTable
Perfect Venue
Resy OS
SevenRooms
Square POS
Tock
Yelp
Pricing Details
$199 per month
Free Trial
Free Version
Pricing Details
$49.99/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hostie
Founded
2024
Country
United States
Website
hostie.ai/
Vendor Details
Company Name
Simple Host
Founded
2018
Country
United States
Website
www.simplehostapp.com
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
