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Description
Hostie is an innovative platform that leverages AI technology to enhance restaurant communication and guest engagement, functioning as a virtual concierge that responds to every call, text, and message in the unique voice of the establishment. This solution minimizes missed reservations, increases potential revenue, and boosts operational efficiency by automatically managing inbound communications, including phone calls, texts, and emails, through natural-sounding conversational AI. Additionally, it offers real-time insights into interactions and maintains transcripts while keeping guest history and data securely within the restaurant's control, ensuring a consistent service experience. Hostie seamlessly integrates with leading reservation systems and POS platforms to facilitate the management of reservations, modifications, event inquiries, and cross-channel messaging, all while accommodating multilingual interactions in more than 20 languages to serve a diverse clientele without language obstacles. Designed by individuals with restaurant experience, Hostie not only liberates staff from routine communication responsibilities but also prioritizes an uninterrupted and fluid guest experience, ultimately enhancing overall customer satisfaction.
Description
ResEasy is the most intuitive, powerful and user-friendly restaurant reservation app on the market. ResEasy's waitlist management tools make it easier for your front-of house operations to run smoothly, allowing you to seat guests faster. You can seat more guests by assigning tables manually or automatically. You can track occupancy and table statuses on a floor map that you can customize. To ensure your guests have a relaxing and enjoyable experience, it is important to get the timing right. High standards and professionalism are reflected in prompt, courteous service. Advanced, automated communications can improve restaurant reservation management and customer relations. Accept online reservations 24/7 via your website, social media platforms and listing sites, as well as Google Reserve. Never miss a reservation. You can avoid costly no-shows with our "credit card holds" system. Credit card deposits can also be taken for specific dates and times.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Square POS
Yes
Aloha
No
Google Maps
Yes
Instagram
Yes
Lightspeed Retail
No
Maitre'D POS
No
Mango Voice
No
Olo
Yes
OpenTable
Yes
Oracle MICROS POS
No
Integrations
Square POS
Yes
Aloha
Yes
Google Maps
No
Instagram
No
Lightspeed Retail
Yes
Maitre'D POS
Yes
Mango Voice
Yes
Olo
No
OpenTable
No
Oracle MICROS POS
Yes
Pricing Details
$199 per month
Free Trial
Yes
Free Version
No
Pricing Details
$109 per month
Pro Plan - $109 per month (unlimited covers)
Ultimate - $169 per month (unlimited covers)
Enterprise - 10+ licenses
Ultimate - $169 per month (unlimited covers)
Enterprise - 10+ licenses
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hostie
Founded
2024
Country
United States
Website
hostie.ai/
Vendor Details
Company Name
ResSolutions
Founded
2009
Country
Canada
Website
resosolutions.com/restaurant-reservation-system
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
Yes
Email Marketing
Yes
Facebook Reservations
Yes
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
