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Description
Hostie is an innovative platform that leverages AI technology to enhance restaurant communication and guest engagement, functioning as a virtual concierge that responds to every call, text, and message in the unique voice of the establishment. This solution minimizes missed reservations, increases potential revenue, and boosts operational efficiency by automatically managing inbound communications, including phone calls, texts, and emails, through natural-sounding conversational AI. Additionally, it offers real-time insights into interactions and maintains transcripts while keeping guest history and data securely within the restaurant's control, ensuring a consistent service experience. Hostie seamlessly integrates with leading reservation systems and POS platforms to facilitate the management of reservations, modifications, event inquiries, and cross-channel messaging, all while accommodating multilingual interactions in more than 20 languages to serve a diverse clientele without language obstacles. Designed by individuals with restaurant experience, Hostie not only liberates staff from routine communication responsibilities but also prioritizes an uninterrupted and fluid guest experience, ultimately enhancing overall customer satisfaction.
Description
ResEasy is the most intuitive, powerful and user-friendly restaurant reservation app on the market. ResEasy's waitlist management tools make it easier for your front-of house operations to run smoothly, allowing you to seat guests faster. You can seat more guests by assigning tables manually or automatically. You can track occupancy and table statuses on a floor map that you can customize. To ensure your guests have a relaxing and enjoyable experience, it is important to get the timing right. High standards and professionalism are reflected in prompt, courteous service. Advanced, automated communications can improve restaurant reservation management and customer relations. Accept online reservations 24/7 via your website, social media platforms and listing sites, as well as Google Reserve. Never miss a reservation. You can avoid costly no-shows with our "credit card holds" system. Credit card deposits can also be taken for specific dates and times.
API Access
Has API
API Access
Has API
Integrations
Square POS
Google Maps
Instagram
Lightspeed Retail
Mango Voice
Olo
OpenTable
Oracle MICROS POS
Perfect Venue
Resy OS
Integrations
Square POS
Google Maps
Instagram
Lightspeed Retail
Mango Voice
Olo
OpenTable
Oracle MICROS POS
Perfect Venue
Resy OS
Pricing Details
$199 per month
Free Trial
Free Version
Pricing Details
$109 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hostie
Founded
2024
Country
United States
Website
hostie.ai/
Vendor Details
Company Name
ResSolutions
Founded
2009
Country
Canada
Website
resosolutions.com/restaurant-reservation-system
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
