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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Homebound is an online platform designed to manage lost property for various types of accommodations, including hotels, motels, bed-and-breakfasts, and guesthouses. This system provides housekeeping and front-desk personnel with a collaborative searchable database for documenting found items, including details such as photographs, locations where items were discovered and stored, guest claims, and custody records. Staff members can easily input items using a mobile-friendly interface, which offers optional AI-assisted tagging; additionally, AI technology suggests potential matches between guests' lost item reports and the logged found items for staff verification. Homebound facilitates notifications to guests and provides links for claims, allowing options for in-person collection or shipping at the guest's expense. Guests can conveniently input their delivery address, select a courier service, and make payments online; Homebound then manages courier pickups and provides tracking information. Individual properties can access this log without incurring any subscription fees, setup charges, or contractual obligations, while hotel groups have the opportunity to request tailored white-label solutions and integrations for their workflows. This flexibility ensures that both single establishments and larger chains can efficiently handle lost property situations while enhancing guest satisfaction.

Description

As the foremost provider of lost property management software in Australia, we facilitate your shift from traditional spreadsheets to cutting-edge, industry-leading solutions. We collaborate with a wide range of establishments, including hotels, airports, shopping centres, universities, stadiums, and any entity that deals with lost property. Our software enhances productivity, elevates professionalism, and ensures outstanding customer service. It features an automatic cross-referencing system that intelligently matches lost claims with found items. Users can simply take a picture, and the Image Recognition technology will automatically populate the report for them. Designed specifically for organizations, our Lost and Found Software boosts staff efficiency and improves the service quality and professionalism of lost and found departments, while also reducing risk and liability. We simplify the management of lost property with a modern solution that replaces outdated spreadsheets and paper processes, ultimately transforming the way organizations handle lost and found items. In an era where technological advancement is paramount, our software stands out as a necessary tool for efficient and reliable lost property management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Microsoft Outlook Yes 
Microsoft Teams Yes 
OPERA Cloud PMS Yes 
Stripe Yes 

Integrations

Microsoft Outlook No 
Microsoft Teams No 
OPERA Cloud PMS No 
Stripe No 

Pricing Details

$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Trial No 
Free Version Yes 

Pricing Details

$10 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Homebound

Founded

2026

Country

Australia

Website

usehomebound.com.au/for-hotels

Vendor Details

Company Name

itsFound

Country

Australia

Website

www.itsfound.com.au

Product Features

Lost and Found

Access Control No 
Automatic Matching No 
Category Management No 
Claims Management No 
Cross-Database Search No 
Document Management No 
Historical Reporting No 
Image Recognition No 
Inventory Management No 
Self Service Portal No 
Shipping Management No 
Unclaimed Items Management No 

Product Features

Lost and Found

Access Control No 
Automatic Matching Yes 
Category Management No 
Claims Management No 
Cross-Database Search Yes 
Document Management No 
Historical Reporting No 
Image Recognition No 
Inventory Management Yes 
Self Service Portal Yes 
Shipping Management No 
Unclaimed Items Management Yes 

Alternatives

No Alternatives

Alternatives

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