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Description
Homebound is an online platform designed to manage lost property for various types of accommodations, including hotels, motels, bed-and-breakfasts, and guesthouses. This system provides housekeeping and front-desk personnel with a collaborative searchable database for documenting found items, including details such as photographs, locations where items were discovered and stored, guest claims, and custody records. Staff members can easily input items using a mobile-friendly interface, which offers optional AI-assisted tagging; additionally, AI technology suggests potential matches between guests' lost item reports and the logged found items for staff verification. Homebound facilitates notifications to guests and provides links for claims, allowing options for in-person collection or shipping at the guest's expense. Guests can conveniently input their delivery address, select a courier service, and make payments online; Homebound then manages courier pickups and provides tracking information. Individual properties can access this log without incurring any subscription fees, setup charges, or contractual obligations, while hotel groups have the opportunity to request tailored white-label solutions and integrations for their workflows. This flexibility ensures that both single establishments and larger chains can efficiently handle lost property situations while enhancing guest satisfaction.
Description
Boost your earnings while delighting your guests with exceptional service. Equip your front desk team with the tools to effortlessly and securely arrange tours for guests, enhancing their experience while augmenting your additional revenue. At TourDesk, our committed multilingual support team guarantees that every guest receives thorough assistance with everything from bookings to modifications, cancellations, and refunds. Let us take care of the payment processes, allowing your front desk personnel to concentrate on other essential guest service elements. Established in 2013, TourDesk serves as a complete tour-booking solution for resellers, including hotels, hostels, and guesthouses. Our mission is to help you elevate your revenue, improve customer satisfaction, and lessen the workload for your staff. By incorporating TourDesk, resellers can unlock new revenue opportunities, enhance service quality, and optimize both front-desk and back-office functions, ultimately leading to a more streamlined operation. Experience the difference that a dedicated tour-booking service can make for your establishment.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Bokun
No
Microsoft Outlook
Yes
Microsoft Teams
Yes
OPERA Cloud PMS
Yes
Stripe
Yes
Integrations
Bokun
Yes
Microsoft Outlook
No
Microsoft Teams
No
OPERA Cloud PMS
No
Stripe
No
Pricing Details
$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Homebound
Founded
2026
Country
Australia
Website
usehomebound.com.au/for-hotels
Vendor Details
Company Name
TourDesk
Founded
2013
Country
Iceland
Website
tourdesk.io
Product Features
Lost and Found
Access Control
No
Automatic Matching
No
Category Management
No
Claims Management
No
Cross-Database Search
No
Document Management
No
Historical Reporting
No
Image Recognition
No
Inventory Management
No
Self Service Portal
No
Shipping Management
No
Unclaimed Items Management
No
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Alternatives
No Alternatives
