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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Homebound is an online platform designed to manage lost property for various types of accommodations, including hotels, motels, bed-and-breakfasts, and guesthouses. This system provides housekeeping and front-desk personnel with a collaborative searchable database for documenting found items, including details such as photographs, locations where items were discovered and stored, guest claims, and custody records. Staff members can easily input items using a mobile-friendly interface, which offers optional AI-assisted tagging; additionally, AI technology suggests potential matches between guests' lost item reports and the logged found items for staff verification. Homebound facilitates notifications to guests and provides links for claims, allowing options for in-person collection or shipping at the guest's expense. Guests can conveniently input their delivery address, select a courier service, and make payments online; Homebound then manages courier pickups and provides tracking information. Individual properties can access this log without incurring any subscription fees, setup charges, or contractual obligations, while hotel groups have the opportunity to request tailored white-label solutions and integrations for their workflows. This flexibility ensures that both single establishments and larger chains can efficiently handle lost property situations while enhancing guest satisfaction.

Description

RepoApp provides businesses and organizations with a streamlined solution for managing lost and found property and handling customer claims all in one centralized platform. Whether your focus is on Loss Prevention, Hospitality, or Guest Relations, discover why countless users have chosen RepoApp as their preferred software. Many have faced cumbersome and ineffective lost and found systems that hindered both students and staff. Previously, there was no efficient method to track or locate lost items, forcing personnel to rummage through storage bins to determine if any items had been retrieved. Additionally, communication gaps regarding lost and found items among student staff working various shifts presented significant challenges. With RepoApp, these communication barriers have been effectively addressed, facilitating better collaboration among team members. The software also enables accurate tracking of the quantity of items found and returned, providing detailed reports for analysis. By implementing this system, organizations can significantly reduce the time spent manually searching through storage bins, spreadsheets, or paper logs for lost possessions, ultimately enhancing overall operational efficiency. Furthermore, users can enjoy peace of mind knowing that the lost and found process is now organized and accessible.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Microsoft Outlook Yes 
Microsoft Teams Yes 
OPERA Cloud PMS Yes 
Stripe Yes 

Integrations

Microsoft Outlook No 
Microsoft Teams No 
OPERA Cloud PMS No 
Stripe No 

Pricing Details

$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Trial No 
Free Version Yes 

Pricing Details

$799.99 per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Homebound

Founded

2026

Country

Australia

Website

usehomebound.com.au/for-hotels

Vendor Details

Company Name

Bee Factory

Country

United States

Website

www.repoapp.com

Product Features

Lost and Found

Access Control No 
Automatic Matching No 
Category Management No 
Claims Management No 
Cross-Database Search No 
Document Management No 
Historical Reporting No 
Image Recognition No 
Inventory Management No 
Self Service Portal No 
Shipping Management No 
Unclaimed Items Management No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Alternatives

No Alternatives

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