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Description
Homebound is an online platform designed to manage lost property for various types of accommodations, including hotels, motels, bed-and-breakfasts, and guesthouses. This system provides housekeeping and front-desk personnel with a collaborative searchable database for documenting found items, including details such as photographs, locations where items were discovered and stored, guest claims, and custody records. Staff members can easily input items using a mobile-friendly interface, which offers optional AI-assisted tagging; additionally, AI technology suggests potential matches between guests' lost item reports and the logged found items for staff verification. Homebound facilitates notifications to guests and provides links for claims, allowing options for in-person collection or shipping at the guest's expense. Guests can conveniently input their delivery address, select a courier service, and make payments online; Homebound then manages courier pickups and provides tracking information. Individual properties can access this log without incurring any subscription fees, setup charges, or contractual obligations, while hotel groups have the opportunity to request tailored white-label solutions and integrations for their workflows. This flexibility ensures that both single establishments and larger chains can efficiently handle lost property situations while enhancing guest satisfaction.
Description
Introducing an intuitive yet effective software solution for businesses to manage and monitor both lost and found items seamlessly. Our industry-leading cloud-based platform simplifies the process of reuniting lost belongings with their rightful owners. You can swiftly add items that have been reported as lost and those you have discovered directly from your user-friendly control panel. Additionally, by integrating our lost item report widget into your website's lost property section, you enhance customer experience significantly. After retaining an item for your designated timeframe, our disposal report will inform you of the items eligible for donation, recycling, or proper disposal. Opt for a straightforward, contemporary, and efficient method to handle your lost property needs. With our software, you will save valuable administrative time while effectively reconnecting lost items, like mobile phones, with their owners. This comprehensive solution not only streamlines the process but also promotes responsible item management within your organization.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft Outlook
Yes
Microsoft Teams
Yes
OPERA Cloud PMS
Yes
Stripe
Yes
Integrations
Microsoft Outlook
No
Microsoft Teams
No
OPERA Cloud PMS
No
Stripe
No
Pricing Details
$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Trial
No
Free Version
Yes
Pricing Details
$15 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Homebound
Founded
2026
Country
Australia
Website
usehomebound.com.au/for-hotels
Vendor Details
Company Name
ReclaimHub
Founded
2014
Country
United Kingdom
Website
reclaimhub.com
Product Features
Lost and Found
Access Control
No
Automatic Matching
No
Category Management
No
Claims Management
No
Cross-Database Search
No
Document Management
No
Historical Reporting
No
Image Recognition
No
Inventory Management
No
Self Service Portal
No
Shipping Management
No
Unclaimed Items Management
No
Product Features
Lost and Found
Access Control
No
Automatic Matching
Yes
Category Management
Yes
Claims Management
Yes
Cross-Database Search
Yes
Document Management
No
Historical Reporting
No
Image Recognition
No
Inventory Management
Yes
Self Service Portal
Yes
Shipping Management
No
Unclaimed Items Management
Yes
Alternatives
No Alternatives
