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Description
Homebound is an online platform designed to manage lost property for various types of accommodations, including hotels, motels, bed-and-breakfasts, and guesthouses. This system provides housekeeping and front-desk personnel with a collaborative searchable database for documenting found items, including details such as photographs, locations where items were discovered and stored, guest claims, and custody records. Staff members can easily input items using a mobile-friendly interface, which offers optional AI-assisted tagging; additionally, AI technology suggests potential matches between guests' lost item reports and the logged found items for staff verification. Homebound facilitates notifications to guests and provides links for claims, allowing options for in-person collection or shipping at the guest's expense. Guests can conveniently input their delivery address, select a courier service, and make payments online; Homebound then manages courier pickups and provides tracking information. Individual properties can access this log without incurring any subscription fees, setup charges, or contractual obligations, while hotel groups have the opportunity to request tailored white-label solutions and integrations for their workflows. This flexibility ensures that both single establishments and larger chains can efficiently handle lost property situations while enhancing guest satisfaction.
Description
Lost Returns is dedicated to assisting you in retrieving your misplaced belongings and ensuring they are returned to you securely. Our professional lost and found management system can greatly enhance the quality of service you provide to your customers, optimize your operations, and even reduce operating expenses. With our service, reported lost items can be automatically matched with found items in your inventory, simplifying the recovery process. You can choose to hand deliver or ship items back to their owners with just a single click, thanks to our seamless integration with UPS, FedEx, and USPS APIs. This not only cuts down on non-revenue labor costs associated with lost item recovery but also allows you to donate proceeds from unclaimed items to charitable organizations your company supports. Additionally, we offer toll-free call center support to handle customer inquiries regarding lost and found items. Since managing lost and found items isn’t your primary focus, we provide you with all the necessary tools to make the process efficient and straightforward. In essence, Lost Returns streamlines reverse logistics for lost property, ensuring that items are effectively recovered and returned to their rightful owners. Your peace of mind is our priority, allowing you to concentrate on what truly matters in your business.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
FedEx Ship Manager
No
Microsoft Outlook
Yes
Microsoft Teams
Yes
OPERA Cloud PMS
Yes
Stripe
Yes
UPS Ready
No
Integrations
FedEx Ship Manager
Yes
Microsoft Outlook
No
Microsoft Teams
No
OPERA Cloud PMS
No
Stripe
No
UPS Ready
Yes
Pricing Details
$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Trial
No
Free Version
Yes
Pricing Details
$199 per year
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Homebound
Founded
2026
Country
Australia
Website
usehomebound.com.au/for-hotels
Vendor Details
Company Name
Lost Returns
Country
United States
Website
www.lostreturns.com
Product Features
Lost and Found
Access Control
No
Automatic Matching
No
Category Management
No
Claims Management
No
Cross-Database Search
No
Document Management
No
Historical Reporting
No
Image Recognition
No
Inventory Management
No
Self Service Portal
No
Shipping Management
No
Unclaimed Items Management
No
Product Features
Lost and Found
Access Control
No
Automatic Matching
No
Category Management
No
Claims Management
No
Cross-Database Search
No
Document Management
No
Historical Reporting
No
Image Recognition
No
Inventory Management
No
Self Service Portal
No
Shipping Management
No
Unclaimed Items Management
No
Alternatives
No Alternatives
