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Description
Holistics empowers users to independently address their data inquiries without needing assistance from technical teams, effectively eliminating the frustrations associated with request queues for both business and data personnel. By utilizing Holistics, the Data Team can establish and refine a comprehensive set of business metrics, enabling users to access the data they need without the necessity of writing SQL queries or interrupting the Data Team. This allows the Data Team to develop a centralized definition of metrics while selectively curating datasets for business users. Consequently, business users can conduct their own analyses and create personalized reports and visualizations without relying on technical staff. Insights can be shared with stakeholders effortlessly with just a click, and notifications can be dispatched via email, Slack, webhooks, and more. Say goodbye to the delays of waiting for data! If you're weary of depending on a busy data team for answers, take the initiative to generate your own dashboards from a thoughtfully curated selection of business metrics. Additionally, leverage drill-through features on your preferred dashboards, and receive alerts for significant developments, ensuring you're always informed. This shift not only enhances efficiency but also promotes a culture of data-driven decision-making within your organization.
Description
Sayint is instrumental in identifying essential action items by effectively capturing and converting customer interactions into valuable insights. This information can be leveraged by pertinent stakeholders to enhance, automate, or innovate crucial business operations. Unlike the typical industry practice of reviewing only 2-3% of conversations, Sayint enables organizations to analyze every single interaction. Additionally, the platform notifies relevant teams of possible threats and compliance breaches, thereby minimizing the chances of incurring penalties. Consequently, the process of documenting and verifying compliance becomes significantly streamlined. By tracking key performance indicators such as C-SAT, NPS, and CES in alignment with industry standards, and by facilitating a comprehensive review of customer journeys from various data sources, Sayint adopts an all-encompassing strategy to improve customer engagement and operational efficiency. This integrated approach empowers organizations to make data-driven decisions and foster stronger relationships with their customers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
$60 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Holistics Software
Founded
2015
Country
Singapore
Website
www.holistics.io
Vendor Details
Company Name
Sayint
Founded
2017
Country
India
Website
www.sayint.ai
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant