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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our skilled and committed team is here to assist you in expanding your business by offering a comprehensive virtual receptionist service. We possess the necessary personnel, advanced technology, and streamlined processes, seamlessly integrating them to effectively manage your customers and support your business. Our observations have demonstrated that customers are significantly more inclined to make purchases with an exceptional telephone answering service, and we utilize our extensive experience to provide a framework that not only meets but exceeds your business expectations. By adopting a compassionate approach, we engage your customers and encourage them to foster long-term relationships with your brand. Operating around the clock, we serve as the dependable foundation your business requires, ensuring your clients receive the assistance they need at any time and from anywhere. Additionally, our team is well-equipped with the knowledge and expertise to swiftly address any customer inquiries while efficiently managing their regular work responsibilities.

Description

Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Agile CRM
BigCommerce
DaySmart Appointments
Etsy
Google Calendar
Insightly
Mindbody
NetHunt CRM
Propertyware
Salesforce
Schedulicity
Setmore
Shift4Shop
Shopify
Squarespace
Sugar Connect
Volusion
WooCommerce
X-Cart
Zoho CRM

Integrations

Agile CRM
BigCommerce
DaySmart Appointments
Etsy
Google Calendar
Insightly
Mindbody
NetHunt CRM
Propertyware
Salesforce
Schedulicity
Setmore
Shift4Shop
Shopify
Squarespace
Sugar Connect
Volusion
WooCommerce
X-Cart
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hit Rate Solutions

Founded

2008

Country

United States

Website

hitratesolutions.com/virtual-receptionist/

Vendor Details

Company Name

PATLive

Founded

1990

Country

United States

Website

www.patlive.com

Product Features

Alternatives

Alternatives