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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A messaging system designed to deliver dependable SMS text messages or encrypted alerts to mobile devices and pagers is a crucial necessity for organizations of all sizes. While this might seem like a common feature, sending texts from a computer is more complex than it appears. The ability to swiftly and effectively communicate with all users, whether during regular operations or in critical emergency scenarios, requires a strong and reliable desktop text messaging application or Emergency Notification System that serves as a comprehensive communication platform for alert notifications. HipLink stands out as a trusted wireless SMS text messaging solution and paging software for essential communications, acting as a backbone for handling various notifications. It allows for immediate interaction through a web browser on any Internet-connected computer, enabling users to send messages directly via SMS to standard mobile phones, smartphones, or pagers. Furthermore, HipLink provides secure text alert software that organizations can depend on, ensuring that vital communications are delivered without delay. In today's fast-paced environment, having such a reliable communication tool is more important than ever.

Description

Relay Network introduces the Business Feed Platform, an entirely new way for organizations to connect with customers through personalized, secure, and interactive feeds. Unlike traditional outreach tools such as email or portals, Relay’s feed format mirrors the usability and engagement of social media, delivering the right information at the right moment. Businesses initiate these personalized experiences with SMS invitations that guide users to their private feeds—no app downloads or credentials needed. Inside the feed, customers can access rich multimedia, complete forms, sign documents, or chat directly with businesses, all from one seamless interface. Relay’s compliance with HIPAA, SOC 2, TCPA, and HITRUST ensures enterprise-grade privacy and trust across industries. The platform empowers sectors like banking, healthcare, and membership associations to onboard new users, boost renewals, and drive participation in digital programs. Case studies highlight dramatic results, including 10x higher engagement than email and up to 46% increases in account funding. With its mix of personalization, automation, and security, Relay is reshaping how organizations build lasting, results-driven customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
Desktop.com
Eloqua
Hemi
Salesforce
Salesforce Agentforce Service
WorkMarket

Integrations

Adobe Marketo Engage
Desktop.com
Eloqua
Hemi
Salesforce
Salesforce Agentforce Service
WorkMarket

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HipLink

Founded

1993

Country

United States

Website

hiplink.com

Vendor Details

Company Name

Relay Network

Founded

2010

Country

United States

Website

www.relaynetwork.com

Product Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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