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Description
Higgs Audio / Avatar represents a versatile suite of foundational audio and avatar technologies that create realistic speech, comprehend tone, emotion, and intent, and provide a visual element to voice interactions. These models encompass capabilities such as text-to-speech, speech-to-text, avatar creation, and smart voice casting, which intelligently chooses a suitable voice based on context, sentiment, and content. Designed for practical use in production environments, Higgs merges expressive generation with strong speech comprehension and adaptable deployment suited for situations where quality, latency, and dependability are crucial. With high-precision multilingual speech recognition across primary languages, the technology also features voice cloning that captures a speaker’s unique tone from brief samples, ensuring brand voice consistency in various interactions. Additionally, sentiment analysis interprets emotional cues in speech, facilitating improved routing, enhanced analytics, and more context-aware agent responses, ultimately leading to a more engaging user experience. This comprehensive approach not only elevates communication but also empowers businesses to connect more effectively with their audiences.
Description
Touch Tone (DTMF) based Interactive Voice Response (IVR) systems are becoming outdated and are increasingly being supplanted by advanced IVRs featuring speech recognition technology. Manam Infotech introduces SpeechVox, a cutting-edge speech recognition IVR that incorporates behavior recognition and artificial intelligence to enhance its performance over time. This innovative solution seamlessly integrates into existing infrastructures and is compatible with a variety of telecom protocols, including E1, T1, SIP, Analog, and SS7. Many users express dissatisfaction when interacting with conventional IVRs, as they often feel disconnected from automated systems. In contrast, Behavioral IVRs like SpeechVox leverage artificial intelligence to adapt to users’ speech patterns, pitch, and historical preferences, creating an experience that closely mimics human interaction. By fostering a more natural dialogue, SpeechVox aims to reduce frustration and improve overall customer satisfaction. Ultimately, this technology represents a significant shift towards more engaging and user-friendly communication systems.
API Access
Has API
API Access
Has API
Integrations
Boson AI
Deep Infra
EigenCloud
Microsoft Foundry
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Boson AI
Founded
2023
Country
United States
Website
www.boson.ai/higgs-audio
Vendor Details
Company Name
Manam Infotech
Founded
2007
Country
India
Website
www.manamtech.com/ivr-banking.html
Product Features
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail