SpeechVox Description

IVRs based on Touch Tone (DTMF), a technology that is now outdated, are rapidly being replaced by IVRs with speech recognition capabilities. SpeechVox is the next-generation speech recognition IVR from Manam Infotech. It features behavior recognition and artificial intelligent that automatically improves IVR performance over time. SpeechVox is compatible with a variety of telecom protocols, including E1, T1, SIP and Analog. People are tired of talking to automated machines, and they get frustrated when dealing a traditional IVR. Behavioral IVRs, however, are not just machines, but machines with artificial Intelligence that behave according to callers' speech, pitch, previous preferences, historical data, etc. All of this gives the caller the feeling that they are talking to a person.

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Company Details

Company:
Manam Infotech
Year Founded:
2007
Headquarters:
India
Website:
www.manamtech.com/ivr-banking.html

Media

SpeechVox Screenshot 1
SpeechVox Screenshot 1 SpeechVox Screenshot 2
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Product Details

Platforms
SaaS
Customer Support
Phone Support
24/7 Live Support
Online

SpeechVox Features and Options

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

SpeechVox User Reviews

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