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Description
HeyOrca's social media scheduling tool is a collaborative social media planning tool for agencies. HeyOrca makes it easy to plan and schedule social media posts. What you see is what your customers get! HeyOrca's visual Post Editor allows you to see exactly how your posts will appear on the social media networks you publish to. Your clients and you can see all of your scheduled content in the calendar view. Scheduled posts can be published directly to Facebook, Instagram and Twitter, LinkedIn, Google My Business and Pinterest. Each brand you manage has its own social media calendar, media library and user permissions. The HeyOrca dashboard allows you to easily switch between clients. It takes just a few clicks to share posts across multiple social media channels. You can quickly copy and customize posts across all social channels in a matter of seconds.
Description
In recent years, social networking has emerged as a dominant force on the Internet. With the widespread use of smartphones, consumers are now able to effortlessly share their opinions on products and businesses through platforms like Twitter, Facebook, blogs, and online forums. This dynamic exchange of information presents both challenges and opportunities for companies seeking to manage their brand image. If negative perceptions go unaddressed, they can escalate into significant public relations crises. Conversely, responding promptly and appropriately to such criticisms demonstrates a commitment to customer care. eGain Social™ stands out as a unique solution for managing social media, offering features that encompass social customer service, knowledge management, unified social publishing, and reputation oversight. By utilizing eGain Social Adapters, businesses can effectively monitor various social networks, including Facebook, Twitter, blogs, and forums, for specific keywords to stay informed about their online presence. Ultimately, leveraging these tools can significantly enhance a company’s ability to engage with its audience and protect its reputation in the digital landscape.
API Access
Has API
API Access
Has API
Integrations
Box
Buffer
Canva
Dropbox
Facebook
Google Business Profile
Google Drive
Instagram
LinkedIn
Pinterest
Integrations
Box
Buffer
Canva
Dropbox
Facebook
Google Business Profile
Google Drive
Instagram
LinkedIn
Pinterest
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HeyOrca
Founded
2015
Country
Canada
Website
www.heyorca.com
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/social/
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring