Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hexagon Manufacturing Intelligence collaborates with manufacturers to develop innovative solutions tailored for the smart factory environment. Their comprehensive hardware and software offerings leverage data to interconnect various departments, ensuring continuous learning is integrated throughout the entire production process while prioritizing intelligent quality at every stage of the product lifecycle. By utilizing data-driven insights, decision-making evolves from initial concepts into tangible realities, with quality being a key factor in boosting productivity. Their extensive range of tools spans from hand tools and automated solutions to sophisticated coordinate measuring machines (CMMs), portable measuring arms, laser trackers, and optical scanners, all designed for precise dimensional measurement. As the foremost software developer in the metrology sector, Hexagon Manufacturing Intelligence provides a diverse suite of in-house developed, customizable software solutions that facilitate intelligent data acquisition, thorough analysis, and effective evaluation, in addition to robust data management and reporting capabilities. This commitment to quality and innovation positions Hexagon as a leader in enhancing manufacturing efficiency in today's competitive landscape.
Description
To enhance customer experience management and execute a successful action plan, it is crucial to assess various communication channels such as calls, emails, and chats while gathering satisfaction data throughout both the client and employee journeys. This process involves defining and implementing specific action plans based on the gathered insights. For decision-makers and service providers, evaluating the quality of customer relationships ranks among the highest priorities. Hubicus presents a comprehensive SaaS solution that incorporates three interconnected strategies: Quality Monitoring, which involves compliance assessments of processes; Feedback Management, which focuses on multi-channel surveys; and Skills Development, including knowledge quizzes and the management of employee competencies. The Quality Monitoring feature allows users to establish personalized criteria and evaluation frameworks, select the specific interactions they wish to assess, and subsequently analyze and disseminate findings. With an extensive array of advanced features, Hubicus Quality Monitoring supports an unlimited number of criteria, ensuring tailored assessments that address various needs. The continuous improvement of customer experience hinges on the insightful analysis provided through these tools.
API Access
Has API
API Access
Has API
Integrations
QDM SPC Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$200 per user, per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hexagon
Country
Sweden
Website
www.hexagon.com
Vendor Details
Company Name
Hubicus
Founded
2007
Country
France
Website
www.hubicus.com
Product Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
Product Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management