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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Recalling personal memories can often be a challenging task, but HereAfter simplifies this process by providing a welcoming virtual interviewer along with an array of inspiring prompts for storytelling. Users can easily record audio narrations covering various aspects of their lives, such as childhood adventures, significant relationships, and defining experiences, all while we securely manage and organize those memories for future generations to enjoy whenever they wish. Accompany your stories with uploaded photos, ensuring family members can always connect with your voice as you share insights about the people in the images and the importance of those moments. Unlike traditional life story books and photo albums, HereAfter offers an engaging, interactive experience, eliminating the need to sift through lengthy recordings. Family members can access cherished stories and images instantly by simply making a request. This means loved ones can relive your memories from any computer or mobile device, no matter where they are located. Importantly, only you and those you choose to grant access will have the ability to view and hear your treasured memories, ensuring privacy and security. With HereAfter, sharing your life’s journey becomes not just easier, but also a more meaningful experience for everyone involved.

Description

NexTalk’s Access Contact Center software exemplifies your organization's dedication to inclusivity and accessibility, facilitating immediate and confidential communication with deaf and hard-of-hearing clients while adhering to federal ADA standards. When one of the approximately 48 million individuals who are deaf or hard of hearing reaches out, our innovative software authenticates the call and swiftly directs it to an available agent. This process ensures a private and secure exchange without the involvement of a third party. Once verified, the TTY call promptly appears on the agent’s computer screen, enabling direct communication between your staff and the customer through chat. By addressing the need for private and secure interaction with all customers, you achieve ADA compliance, enhance customer satisfaction, and demonstrate your commitment to accessibility in your services. Ultimately, this solution not only fosters a more inclusive environment but also strengthens your brand's reputation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HereAfter

Website

www.hereafter.ai/

Vendor Details

Company Name

NexTalk

Founded

2008

Country

United States

Website

www.nextalk.com/product/access-contact-center/

Product Features

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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