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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Herald ensures that customer issues are never overlooked within CRM systems, Slack, or email conversations. With powerful analytical capabilities, you can effortlessly retrieve any feedback related to specific customer concerns. Instantly identify every customer facing a particular issue, as Herald consolidates user feedback, allowing you to streamline and automate follow-ups for better understanding of customer problems. This platform empowers product teams to align seamlessly with customer-facing teams on product strategies, facilitating efficient communication by allowing account owners to be updated about the status of requested features with just one click. The process of capturing, organizing, and disseminating customer feedback becomes incredibly simple with Herald, ensuring that the product team consistently reviews requests from accounts. You can quickly access the latest updates on every customer inquiry, offering clients a private view of their requests' current status. Utilize completed tasks as valuable assets during account renewals and expansions, and harness this tool to re-engage with customers who may have previously churned, thereby fostering stronger relationships and enhancing customer satisfaction. By integrating these features, Herald transforms the way businesses manage customer interactions and feedback, ultimately leading to more informed decision-making and improved service delivery.

Description

For two decades, Spreadware has been creating award-winning financial management and analysis software solutions. Employed by renowned corporations and businesses of varying sizes globally, these tools are crafted for user-friendliness while incorporating sophisticated features and adaptability that enable you to efficiently tackle projects, regardless of their complexity. As the developer of the widely praised pro forma, often described as "the premier financial tool available," alongside tools for valuation, analysis, budgeting, profit optimization, and forecasting, Spreadware excels at constructing software tailored to meet your requirements. Explore our offerings to discover how we can streamline your tasks, enhance your project feasibility, and boost your business profitability. Whether you need assistance with forecasting, budgeting, or analyzing financial data, or evaluating a privately held business, Spreadware is here to support you every step of the way. Our commitment to innovation ensures we continually evolve our products to meet the changing demands of the financial landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GitHub Yes 
GitLab Yes 
Gmail Yes 
Intercom Yes 
Phabricator Yes 
Salesforce Yes 
Segment Yes 
Slack Yes 

Integrations

GitHub No 
GitLab No 
Gmail No 
Intercom No 
Phabricator No 
Salesforce No 
Segment No 
Slack No 

Pricing Details

$50 per month
Free Trial No 
Free Version Yes 

Pricing Details

$289 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Herald

Founded

2019

Website

www.heraldhq.com

Vendor Details

Company Name

Spreadware

Website

www.spreadware.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Budgeting

"What If" Scenarios Yes 
Asset Planning Yes 
Balance Sheet Yes 
Capital Asset Planning Yes 
Cash Management Yes 
Consolidation / Roll-Up Yes 
Forecasting Yes 
General Ledger Yes 
Income Statements Yes 
Multi-Company Yes 
Multi-Department / Project Yes 
Profit / Loss Statement No 
Project Budgeting No 
Run Rate Tracking No 
Version Control Yes 

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