Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Herald ensures that customer issues are never overlooked within CRM systems, Slack, or email conversations. With powerful analytical capabilities, you can effortlessly retrieve any feedback related to specific customer concerns. Instantly identify every customer facing a particular issue, as Herald consolidates user feedback, allowing you to streamline and automate follow-ups for better understanding of customer problems. This platform empowers product teams to align seamlessly with customer-facing teams on product strategies, facilitating efficient communication by allowing account owners to be updated about the status of requested features with just one click. The process of capturing, organizing, and disseminating customer feedback becomes incredibly simple with Herald, ensuring that the product team consistently reviews requests from accounts. You can quickly access the latest updates on every customer inquiry, offering clients a private view of their requests' current status. Utilize completed tasks as valuable assets during account renewals and expansions, and harness this tool to re-engage with customers who may have previously churned, thereby fostering stronger relationships and enhancing customer satisfaction. By integrating these features, Herald transforms the way businesses manage customer interactions and feedback, ultimately leading to more informed decision-making and improved service delivery.
Description
For two decades, Spreadware has been creating award-winning financial management and analysis software solutions. Employed by renowned corporations and businesses of varying sizes globally, these tools are crafted for user-friendliness while incorporating sophisticated features and adaptability that enable you to efficiently tackle projects, regardless of their complexity. As the developer of the widely praised pro forma, often described as "the premier financial tool available," alongside tools for valuation, analysis, budgeting, profit optimization, and forecasting, Spreadware excels at constructing software tailored to meet your requirements. Explore our offerings to discover how we can streamline your tasks, enhance your project feasibility, and boost your business profitability. Whether you need assistance with forecasting, budgeting, or analyzing financial data, or evaluating a privately held business, Spreadware is here to support you every step of the way. Our commitment to innovation ensures we continually evolve our products to meet the changing demands of the financial landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
GitHub
Yes
GitLab
Yes
Gmail
Yes
Intercom
Yes
Phabricator
Yes
Salesforce
Yes
Segment
Yes
Slack
Yes
Integrations
GitHub
No
GitLab
No
Gmail
No
Intercom
No
Phabricator
No
Salesforce
No
Segment
No
Slack
No
Pricing Details
$50 per month
Free Trial
No
Free Version
Yes
Pricing Details
$289 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Herald
Founded
2019
Website
www.heraldhq.com
Vendor Details
Company Name
Spreadware
Website
www.spreadware.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Budgeting
"What If" Scenarios
Yes
Asset Planning
Yes
Balance Sheet
Yes
Capital Asset Planning
Yes
Cash Management
Yes
Consolidation / Roll-Up
Yes
Forecasting
Yes
General Ledger
Yes
Income Statements
Yes
Multi-Company
Yes
Multi-Department / Project
Yes
Profit / Loss Statement
No
Project Budgeting
No
Run Rate Tracking
No
Version Control
Yes