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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Herald ensures that customer issues are never overlooked within CRM systems, Slack, or email conversations. With powerful analytical capabilities, you can effortlessly retrieve any feedback related to specific customer concerns. Instantly identify every customer facing a particular issue, as Herald consolidates user feedback, allowing you to streamline and automate follow-ups for better understanding of customer problems. This platform empowers product teams to align seamlessly with customer-facing teams on product strategies, facilitating efficient communication by allowing account owners to be updated about the status of requested features with just one click. The process of capturing, organizing, and disseminating customer feedback becomes incredibly simple with Herald, ensuring that the product team consistently reviews requests from accounts. You can quickly access the latest updates on every customer inquiry, offering clients a private view of their requests' current status. Utilize completed tasks as valuable assets during account renewals and expansions, and harness this tool to re-engage with customers who may have previously churned, thereby fostering stronger relationships and enhancing customer satisfaction. By integrating these features, Herald transforms the way businesses manage customer interactions and feedback, ultimately leading to more informed decision-making and improved service delivery.

Description

For two decades, Spreadware has been creating award-winning financial management and analysis software solutions. Employed by renowned corporations and businesses of varying sizes globally, these tools are crafted for user-friendliness while incorporating sophisticated features and adaptability that enable you to efficiently tackle projects, regardless of their complexity. As the developer of the widely praised pro forma, often described as "the premier financial tool available," alongside tools for valuation, analysis, budgeting, profit optimization, and forecasting, Spreadware excels at constructing software tailored to meet your requirements. Explore our offerings to discover how we can streamline your tasks, enhance your project feasibility, and boost your business profitability. Whether you need assistance with forecasting, budgeting, or analyzing financial data, or evaluating a privately held business, Spreadware is here to support you every step of the way. Our commitment to innovation ensures we continually evolve our products to meet the changing demands of the financial landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GitHub
GitLab
Gmail
Intercom
Phabricator
Salesforce
Segment
Slack

Integrations

GitHub
GitLab
Gmail
Intercom
Phabricator
Salesforce
Segment
Slack

Pricing Details

$50 per month
Free Trial
Free Version

Pricing Details

$289 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Herald

Founded

2019

Website

www.heraldhq.com

Vendor Details

Company Name

Spreadware

Website

www.spreadware.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Budgeting

"What If" Scenarios
Asset Planning
Balance Sheet
Capital Asset Planning
Cash Management
Consolidation / Roll-Up
Forecasting
General Ledger
Income Statements
Multi-Company
Multi-Department / Project
Profit / Loss Statement
Project Budgeting
Run Rate Tracking
Version Control

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