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Average Ratings 3 Ratings

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ease
features
design
support

Description

Helppier offers a seamless solution for engaging and assisting users in the online space. Transform your audience into loyal customers with a variety of interactive tools such as user guides, tooltips, pop-ups, and alerts. Navigating new experiences can often be daunting; therefore, it’s essential to craft welcoming messages and product walkthroughs that effectively communicate your value proposition. Address frequently asked questions with interactive resources and tooltips to enhance user understanding. Facilitate task completion without the need for support intervention, allowing users to navigate your platform independently. You can effortlessly publish notifications, popups, and banners without relying on your IT department, ensuring timely and relevant messaging that boosts conversion rates. As traditional training methods become less effective, leverage gorgeous onboarding experiences and automated user onboarding sequences to convert visitors into customers. Drive customer acquisition and revenue generation on autopilot while showcasing in-app messages like alerts and banners that emphasize features or announce new updates. Moreover, monitor user interaction to refine product adoption strategies continuously. This approach not only enhances user engagement but also fosters a deeper connection between users and your product.

Description

You can easily combine product screens, tooltips and videos to convert customers. A product tour allows customers to experience a "try before you purchase" experience. To engage them better, learn how they interact with it. Send personalized demos to your prospects that are aligned with their personas or vertical. Your champion should be empowered to get buy-in from their org. Your deals will close faster than ever. To help customers get started quickly, create a library of interactive product walks. You will see an increase in customer satisfaction every day. You can change text, images, copyright and everything else in the product. (even add your custom HTML). Our advanced widgets allow you to highlight product focus areas and create multiple flows. Your prospects will see how the product works for them. You can personalize the product by role, company, and location. Track the behavior of your prospects by tracking clicks and time spent on certain pages.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
Freshsales
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Salesforce
Salesforce Marketing Cloud Account Engagement
Segment
Slack
Userled
Zapier

Integrations

Adobe Marketo Engage
Freshsales
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Salesforce
Salesforce Marketing Cloud Account Engagement
Segment
Slack
Userled
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$50 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Helppier

Founded

2014

Country

Portugal

Website

www.helppier.com

Vendor Details

Company Name

Storylane

Founded

2021

Country

United States

Website

www.storylane.io

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Alternatives

Alternatives