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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Helper offers comprehensive support for almost all the functions required by a private practice. With more than 60 years of collective experience, our Support Experts are well-versed in both our solution and the complete claims process. Each team member not only delivers Billing Services to clients but also shares valuable insights on enhancing our offerings. Furthermore, Netsmart’s Innovation team dedicates over 10% of our annual revenue to continuously refine our solutions. Helper seamlessly connects with our OrderConnect solution, which provides access to the complete clinical record and facilitates electronic prescriptions. This commitment to support and innovation ensures that practices can operate smoothly and efficiently.

Description

A dedicated success representative will reach out to you and learn about your approach to engaging volunteers. Following this, we will offer tailored training for your team to maximize the use of Helper Helper. You can effortlessly monitor community engagement through comprehensive reports that cover your entire institution. Utilize various filters to focus on particular teams, categories, and organizations, ensuring you have the insights you need. The ownership of your data remains with you, and it can be exported whenever necessary. Helper Helper prioritizes your success with our platform, providing personalized support through phone and email whenever you need assistance. We take pride in celebrating our clients' achievements through challenges and recognition, contributing to a high volunteer adoption rate. This platform serves as a centralized hub for all volunteer activities, including sign-ups, reminders, kiosk check-ins, and reporting features. With Helper Helper, you not only gain valuable insights but also foster a thriving volunteer community.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Netsmart Technologies

Founded

1978

Country

United States

Website

www.helper.com

Vendor Details

Company Name

Helper Helper

Country

United States

Website

www.helperhelper.com

Product Features

Mental Health

Appointment Reminders Yes 
Appointment Scheduling Yes 
Assessment & Treatment Plans No 
Billing & Invoicing Yes 
Claims Management Yes 
E-Prescribing Yes 
EDI Yes 
EMR / EHR Yes 
HIPAA Compliant Yes 
Inpatient / Residential No 
Multi-Provider Practice Yes 
Patient Portal No 
Personnel Management No 
Progress Notes Yes 
Single Provider Practice Yes 

Product Features

Volunteer Management

Attendance Management Yes 
Calendar Management Yes 
Event Management Yes 
Group Management Yes 
Member Directory No 
Membership Management No 
Recognition Management Yes 
Registration Management Yes 
Scheduling Yes 
Self Service Portal Yes 
Training Management No 
Volunteer Profiles No 

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