Compare HelpWire vs. Visual Assistance

ISL Light is a remote desktop software that is easy to use for security-conscious users. It offers great value-performance. ISL Light is a powerful tool for IT staff and support personnel to solve problems remotely via remote support, unattended access, or screen-sharing from mobile devices. It is cross-platform and provides 256-bit encrypted sessions, all the standard remote access features, as well as session recording, chat, videocall and multi-monitor support, file transfers, reporting, and many other important extras. Users can choose between cloud and on-premise services. ISL Online license doesn't limit the number or workstations of clients, users, and users you can support. It is a reliable, highly secure software that can be used in all industries, including banks, hospitals, government institutions, and insurances.

Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes. Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities

Achieve swift onboarding and management of your entire workforce's workstations and servers with Just-In-Time privilege elevation through an intuitive portal. This system allows for a comprehensive analysis of risky users and assets by utilizing thread and behavioral analytics to detect harmful software, thus safeguarding against data breaches and malware threats. Instead of elevating user privileges, the focus is on elevating applications, enabling privilege delegation tailored to specific users or groups, which in turn optimizes both time and financial resources. Regardless of whether the individual is a developer within IT, a novice in HR, or a third-party contractor servicing an endpoint, there exists a suitable elevation method for each profile. Additionally, all functionalities are readily available with Admin By Request and can be customized to meet the unique requirements of various users or groups, ensuring a secure and efficient operational environment. This approach not only enhances security but also fosters a more streamlined workflow across departments.

pCloud Business is a cloud storage and file synchronization platform designed for teams that need controlled access, cross-platform compatibility, and predictable storage allocation. It provides centralized file management with granular permissions and optional client-side encryption. Founded in 2013 in Switzerland, pCloud operates under EU-aligned privacy standards and offers data residency in Luxembourg (EU) and Dallas, Texas (US). The platform supports over 23 million users globally. Core Functionality : - Per-User Storage Allocation : 1 TB or 2 TB per user, suitable for small to mid-sized teams and distributed environments. - Virtual File System (pCloud Drive) : Mounts as a local drive on Windows, macOS, and Linux. Files are streamed on demand, reducing local disk usage. - File Sync & Sharing : Folder-level sync, link-based sharing, and permission control (view/edit/manage). Supports password-protected and time-limited links. - Admin & Access Control : Centralized user management, role assignment, and storage distribution via admin console. - Versioning & File History : File versioning with up to 180 days retention, enabling rollback and recovery. - Cross-Platform Support : Native clients for Windows, macOS, Linux, iOS, Android, plus web interface. - Client-Side Encryption (Optional) : Zero-knowledge encryption via pCloud Encryption for sensitive data; encryption keys are not stored server-side. Technical Positioning: - Swiss jurisdiction; GDPR-aligned processing - No file size limits - Works without mandatory ecosystem lock-in (no bundled office suite required) - Compatible with heterogeneous environments (Linux included) Trial : 30-day free trial available for up to 10 users.

Securden Endpoint Privilege Manager (EPM) enables enterprises to remove admin rights without impacting productivity on Windows, Mac, and Linux endpoints. Securden EPM helps elevate applications for standard users and grant admin rights on a Just-in-Time (JIT) basis, eliminating standing privileges while ensuring users can run required applications without friction. Organizations can enforce application control using allowlisting and blocklisting to prevent unauthorized or risky software execution while enabling secure operations. The solution supports on-demand application elevation and policy-based granular application elevation control, allowing security teams to define exactly which apps can run with elevated rights and under what conditions. Privilege management continues even on offline endpoints, ensuring protection for remote and traveling users. Built-in JIT local admin rights reduce risk by granting temporary elevation only when required. Additional capabilities include application usage tracking for better policy decisions, continuous local administrator group monitoring to prevent privilege creep, and secure remote access for IT helpdesk teams to troubleshoot systems without exposing credentials. Securden EPM also helps organizations meet compliance requirements such as HIPAA, PCI-DSS, GDPR, and NERC-CIP. With a highly scalable architecture and a wide array of integrations, the platform delivers enterprise-grade endpoint privilege management while maintaining operational efficiency and user productivity.

ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.

OptiSigns, your friendly digital signage software! Designed with simplicity and ease in mind, it's the perfect harmony of affordable software and usage with any hardware in the market. Pick from 140+ Apps, Thousands of Templates, and formats like images & videos, playlists, Google Slides, Weather, Instagram, Twitter, YouTube – you name it! Level up your business and start engaging your audience. For just $10/month per screen, use any display to capture your audiences attention! Remotely manage it all from one central portal. Indulge in features, images, videos, playlists, and schedules. Jazz it up with apps like Google Slides, Weather, Instagram, Facebook, Twitter, and more. Oh, and did we mention? We play nice with the most hardware and operating systems in the market like Fire TV Stick, Android, Chrome, Raspberry Pi, Roku, Windows, Linux, and MacOS. Time to unleash your business potential!

UTunnel Secure Access delivers Cloud VPN, ZTNA, and Mesh Networking solutions to ensure secure remote access and smooth network connectivity. ACCESS GATEWAY: Our Cloud VPN as a Service enables quick deployment of Cloud or On-Premise VPN servers. Utilizing OpenVPN and IPSec protocols, it facilitates secure remote connections with policy-based access control, allowing you to easily establish a VPN network for your business. ONE-CLICK ACCESS: The Zero Trust Application Access (ZTAA) solution transforms secure access to internal business applications such as HTTP, HTTPS, SSH, and RDP. Users can access these applications through web browsers without needing client software. MESHCONNECT: This Zero Trust Network Access (ZTNA) and mesh networking solution provides granular access controls to specific business network resources and supports the creation of secure interconnected business networks. SITE-TO-SITE VPN: The Access Gateway solution also allows for the setup of secure IPSec Site-to-Site tunnels. These tunnels can connect UTunnel's VPN servers with other network gateways, firewalls, routers, and unified threat management (UTM) systems.

JS7 JobScheduler, an Open Source Workload Automation System, is designed for performance and resilience. JS7 implements state-of-the-art security standards. It offers unlimited performance for parallel executions of jobs and workflows. JS7 provides cross-platform job execution and managed file transfer. It supports complex dependencies without the need for coding. The JS7 REST-API allows automation of inventory management and job control. JS7 can operate thousands of Agents across any platform in parallel. Platforms - Cloud scheduling for Docker®, OpenShift®, Kubernetes® etc. - True multi-platform scheduling on premises, for Windows®, Linux®, AIX®, Solaris®, macOS® etc. - Hybrid cloud and on-premises use User Interface - Modern GUI with no-code approach for inventory management, monitoring, and control using web browsers - Near-real-time information provides immediate visibility to status changes, log outputs of jobs and workflows. - Multi-client functionality, role-based access management - OIDC authentication and LDAP integration High Availability - Redundancy & Resilience based on asynchronous design and autonomous Agents - Clustering of all JS7 Products, automatic fail-over and manual switch-over

Addigy makes it easy for IT admins to remotely manage and secure Apple devices using our SaaS solution. Addigy is the only multi-tenant Apple device management and MDM platform for managing macOS, iOS, iPadOS, and tvOS devices across multiple clients and locations. Configure, patch, and maintain devices in the way that you prefer. Gain operational efficiencies and time-savings. Ensure your managed networks are secure from cyberthreats. Maintain end-user privacy. Connect to your favorite IT tools with seamless integrations. Inventory and track every device in your network, regardless of its location. Instantly connect to devices remotely with a single click. Apply and enforce policies to maintain always-on compliance. Deploy new devices in less than 5 minutes. And so much more. Addigy offers simple month-to-month or annual pricing with no contracts + access to every Addigy feature with no additional or hidden costs.