Average Ratings 49 Ratings
Average Ratings 1,407 Ratings
Description
HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits.
Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support.
Top HelpWire features:
- Quick session initiation via URL
- On-demand and unattended remote access
- Support for Windows, macOS, and Linux
- Strong security with TLS/SSL and AES-256 encryption
- Team member invitations
- Multi-monitor viewing
- Rapid file transfer
- Multi-user chat
- Client directory
Description
ISL Light is a remote desktop software that is easy to use for security-conscious users. It offers great value-performance. ISL Light is a powerful tool for IT staff and support personnel to solve problems remotely via remote support, unattended access, or screen-sharing from mobile devices. It is cross-platform and provides 256-bit encrypted sessions, all the standard remote access features, as well as session recording, chat, videocall and multi-monitor support, file transfers, reporting, and many other important extras. Users can choose between cloud and on-premise services. ISL Online license doesn't limit the number or workstations of clients, users, and users you can support. It is a reliable, highly secure software that can be used in all industries, including banks, hospitals, government institutions, and insurances.
API Access
Has API
API Access
Has API
Integrations
Autotask PSA
BMC Helix ITSM
Barracuda PST Enterprise
Bitrix24
Freshdesk
LanScope Cat
ThreatAware
Integrations
Autotask PSA
BMC Helix ITSM
Barracuda PST Enterprise
Bitrix24
Freshdesk
LanScope Cat
ThreatAware
Pricing Details
$0
Free Trial
Free Version
Pricing Details
$125/year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Electronic Team, Inc.
Founded
2001
Country
United States
Website
www.helpwire.app/
Vendor Details
Company Name
ISL Online
Founded
2001
Country
Slovenia
Website
www.islonline.com
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording