Average Ratings 1 Rating
Average Ratings 86 Ratings
Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
Description
Cloud solution to manage retail spaces, product categories and planograms. Smart automatic generation of planograms based on sales is possible. This allows for the maintenance of planograms in a current state even in large sales networks with many stores. Quant is a complete solution for Space Planning and Category Management, planograms and ranging, shelf labels and POS printing, communication and in-store marketing. Quant Cloud offers all the benefits of cloud computing. You can work remotely on the same projects with your colleagues around the globe and access the same database from different computers. There is no need to create complex infrastructures or overload your IT department. Our consultants are always available to assist you. We train your users, and assist with data integration so Quant can go live in less than 12 week.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Chaport
Yes
Chatra
Yes
Collect.chat
Yes
Continually
Yes
Crisp
Yes
Customerly
Yes
Dashly
Yes
Facebook Messenger
Yes
Freshdesk
Yes
Gist
Yes
Integrations
Chaport
No
Chatra
No
Collect.chat
No
Continually
No
Crisp
No
Customerly
No
Dashly
No
Facebook Messenger
No
Freshdesk
No
Gist
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Pricing Details
€1200 / User / Year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Vendor Details
Company Name
Quant Retail s.r.o.
Founded
2001
Country
Czech Republic
Website
www.quantretail.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Demand Planning
Capacity Planning
Yes
Data Visualization
Yes
Historical Reporting
Yes
Inventory Optimization
Yes
Planned vs Actual Tracking
No
Product Introduction Planning
Yes
Promotions Management
Yes
Replenishment Management
Yes
Sales Forecasting
Yes
Supply Forecasting
Yes
Retail Execution
AI / Image Recognition
Yes
Collaboration Tools
Yes
Data Collection
Yes
Inspection
Yes
Pricing / Placement Optimization
Yes
Product Education
Yes
Product Promotion Strategy
No
Retail Site Audit
Yes
Workforce Management
Yes
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
Yes
Multi-Location
Yes
Order Management
Yes
Purchase Order Management
Yes
Reporting/Analytics
Yes
Returns Management
Yes
eCommerce
No
Space Management
Change Management
Yes
Design Management
No
Floor Plans & Maps
Yes
For Offices
No
For Retail
Yes
Occupancy Management
No
Planogramming
Yes
Shelf Planning
Yes
Space Reservation
Yes
Usage Tracking / Analytics
No
