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Description
HelpOnClick is an innovative cloud-based live chat and help desk software tailored for small and medium-sized enterprises. Its user-friendly interface enables businesses to engage with their website visitors effortlessly, enhancing customer support and boosting sales in the process. The Live Chat software from HelpOnClick comes equipped with a range of features, including real-time traffic tracking, customizable alerts, icons, and messages, a virtual chat agent, as well as compatibility with popular platforms like Facebook, Drupal, WordPress, and Joomla. Furthermore, this solution empowers businesses to create a more interactive and responsive online presence.
Description
J2Store, boasting over 350,710 downloads, serves as a robust and adaptable shopping cart solution for Joomla, enabling users to launch their online stores and start selling within just 10 minutes. This popular eCommerce extension empowers sellers to market a wide array of products and services from any location. With J2Store, you can easily offer subscriptions and memberships through your Joomla website, transforming it into a revenue-generating platform. Additionally, the extension facilitates ticket sales, appointment bookings, rentals, and service offerings, as well as online event registrations, making it the premier booking tool for Joomla. The comprehensive eCommerce and payment functionalities include options for customers to place deposits on products and services, with the flexibility to pay the remaining balance later. Furthermore, buyers can select from various payment plans, tailored to their needs with adjustable percentages and intervals, enhancing the overall purchasing experience.
API Access
Has API
API Access
Has API
Integrations
2Subscribe
CS-Cart Multi-Vendor
CS-Cart Store Builder
Eway
Facebook
Freshdesk
Gmail
Google Analytics
Kontent.ai
Mojo Helpdesk
Integrations
2Subscribe
CS-Cart Multi-Vendor
CS-Cart Store Builder
Eway
Facebook
Freshdesk
Gmail
Google Analytics
Kontent.ai
Mojo Helpdesk
Pricing Details
$12.00/month/user
Free Trial
Free Version
Pricing Details
$39 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpOnClick
Founded
2004
Country
United States
Website
www.helponclick.com
Vendor Details
Company Name
Cartrabbit
Founded
2015
Country
India
Website
www.j2store.org
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
