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Description
Knowledge bases work best when you are able to focus on creating great self-serve content. HelpDocs is packed with all the tools you will need to spend more time providing personalized support to customers who require it. Our search algorithm has been perfected over years so you don’t have to. Our search is easy to use and allows for typo-free results. The HelpDocs platform's Showcase lets you see what's possible. Online shops can help customers with shipping, and software can power blockchain storage. Your customers will find answers quickly with advanced caching, smart integrations and SEO-focused templates. So will your customer support team. We are constantly pushing the boundaries by using the most recent technology to create templates that are accessible, adaptable, and easy to use. You can touch it all.
Description
Nuclino acts as a collective brain and helps teams bring together all their knowledge, documents, and projects in one place. It's simple, modern, and fast.
Over 12,000 companies and teams around the globe trust Nuclino.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Quickwork
Yes
Abstract
No
Airtable
No
Atonom
Yes
Crowdin
Yes
Dropbox
No
Front
Yes
Google Drive
No
Hyperping
Yes
Loom
No
Integrations
Quickwork
Yes
Abstract
Yes
Airtable
Yes
Atonom
No
Crowdin
No
Dropbox
Yes
Front
No
Google Drive
Yes
Hyperping
No
Loom
Yes
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Pricing Details
$5.00/month/user
Nuclino offers a free plan for up to 50 items and 2GB total storage. Paid plans start at $5/user/month (billed annually) or $6/user/month (billed monthly) and include unlimited items, advanced features, and 10GB storage per user.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HelpDocs
Country
United Kingdom
Website
www.helpdocs.io
Vendor Details
Company Name
Nuclino
Founded
2016
Country
Germany
Website
www.nuclino.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
Yes
Document Management
Yes
Project Management
Yes
Real Time Editing
Yes
Task Management
Yes
Version Control
Yes
Video Conferencing
No
Content Collaboration
Client Portal
No
Cloud Storage
Yes
Digital Asset Management
No
Document Creation / Editing
Yes
Document Management
Yes
Electronic Signature
No
Feedback Management
Yes
File Sharing
Yes
Messaging / Discussion
Yes
Real-Time / Interactive Editing
Yes
Roles / Permissions
Yes
Search
Yes
Version Control
Yes
Video / Image Editing
No
Workflow / Approval Process
No
Document Collaboration
Access Control / Permissions
Yes
Autosave
Yes
Chat / Messaging
No
Cloud Storage
No
Comments / Annotations
Yes
Edit / Change Tracking
Yes
Electronic Signature
No
Multiple File Formats
No
Pre-made Templates
No
Search
Yes
User Tagging
Yes
Version Control
Yes
Workflow / Approval Process
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
No
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
No
Self Service Portal
Yes
Project Management
Agile Methodologies
No
Budget Management
No
Client Portal
No
Collaboration Tools
Yes
Cost-to-Completion Tracking
No
Customizable Templates
No
Gantt Charts
No
Idea Management
No
Kanban Board
Yes
Milestone Tracking
No
Portfolio Management
No
Resource Management
No
Time & Expense Tracking
No
Traditional Methodologies
No
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
Yes
Collaboration Tools
Yes
Docs Web Hosting
No
Feedback Capture
Yes
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
Yes
WYSIWIG Editor
Yes
Webhooks
Yes
reStructured Text Support
No
