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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Knowledge bases work best when you are able to focus on creating great self-serve content. HelpDocs is packed with all the tools you will need to spend more time providing personalized support to customers who require it. Our search algorithm has been perfected over years so you don’t have to. Our search is easy to use and allows for typo-free results. The HelpDocs platform's Showcase lets you see what's possible. Online shops can help customers with shipping, and software can power blockchain storage. Your customers will find answers quickly with advanced caching, smart integrations and SEO-focused templates. So will your customer support team. We are constantly pushing the boundaries by using the most recent technology to create templates that are accessible, adaptable, and easy to use. You can touch it all.

Description

Consolidate all your knowledge assets in a single, easily searchable repository. This space allows you to store a variety of knowledge components such as web links, videos, documents, images, and notes all in one location. You can save information instantly whenever you come across something valuable by utilizing our browser extensions. Quickly locate your saved content with our rapid, typo-friendly search feature. Access your knowledge directly within platforms like Microsoft Teams or Slack, streamlining your workflow. Use tag filtering to explore all content associated with specific tags effortlessly. Facilitate collaboration by sharing content across different teams, departments, or the entire organization. Engage in discussions about the stored material with your peers through comment features, enhancing collective learning. With this comprehensive system, knowledge sharing and retrieval becomes a seamless experience for everyone involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Atonom Yes 
Crowdin Yes 
Desktop.com Yes 
Front Yes 
Google Chrome No 
Hyperping Yes 
Microsoft Edge No 
Microsoft Teams No 
Mozilla Firefox No 
Pendo Yes 
Quickwork Yes 
Shift Yes 
Simpo Yes 
Slack No 
elevio Yes 

Integrations

Atonom No 
Crowdin No 
Desktop.com No 
Front No 
Google Chrome Yes 
Hyperping No 
Microsoft Edge Yes 
Microsoft Teams Yes 
Mozilla Firefox Yes 
Pendo No 
Quickwork No 
Shift No 
Simpo No 
Slack Yes 
elevio No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Pricing Details

$6 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HelpDocs

Country

United Kingdom

Website

www.helpdocs.io

Vendor Details

Company Name

ISELO

Founded

2019

Country

India

Website

iseloapp.com

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Alternatives

Alternatives

Shelf Reviews

Shelf

Shelf.io