Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Help me Fix offers a thorough diagnostic and triage solution for repairs, leveraging cutting-edge AI and video technology. Its primary goal is to enhance service quality, lower costs, and streamline maintenance management, making it an excellent choice for various industries aiming to optimize their repair processes and boost operational efficiency. The platform features Aidenn, an AI-driven repairs assistant, alongside Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This innovative service allows residents to tackle straightforward repairs on their own with the help of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting. Additionally, it empowers contact center representatives and on-site technicians to assist residents via video calls, enabling them to resolve issues remotely and significantly improve first-time fix rates. By bridging the gap between technology and hands-on support, Help me Fix creates a more effective repair experience for everyone involved.
Description
Envision a unified AR knowledge platform that integrates work instructions and remote support seamlessly. Picture a scenario where every member of your organization has the ability to tap into expert advice instantly, allowing them to tackle any task effortlessly. What if this expertise was not only available live but also delivered through highly engaging AR tutorials that could be accessed on any device? Furthermore, consider how individual performance could be tracked, assessed, and enhanced over time. The Worklink platform transforms this vision into a reality, offering live expert assistance and detailed work instructions accessible anytime, anywhere. Users can transition from basic work instructions to engaging in a remote expert consultation within the same interaction, all while immersed in an AR-enhanced environment. Additionally, experts have the flexibility to incorporate AR work instructions or training content into their support calls as needed, ensuring that guidance is always relevant. By utilizing an intuitive interface, users can effortlessly create step-by-step work instructions complete with animated AR overlays, eliminating the need for any prior development skills, scripting, or coding knowledge. This not only empowers employees but also fosters a culture of continuous learning and improvement within the organization.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Unity
Pricing Details
£100 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help me Fix
Founded
2019
Website
helpmefix.io
Vendor Details
Company Name
Scope AR
Founded
2010
Country
United States
Website
www.scopear.com
Product Features
Product Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control