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Description
HelloShift, a modern messaging platform that allows you to run your hotel more efficiently and effectively, is called HelloShift. HelloShift's integrated messaging platform is used by hoteliers today to improve guest satisfaction, increase operational efficiency, and increase their revenue stream. Hotel managers can use HelloShift to communicate with their teams via simple social media tools. They can resolve problems and increase guest satisfaction. Assets are protected with preventive maintenance. Portfolio performance can be tracked with a flash report.
Description
In today's world dominated by online reviews from guests, effectively overseeing service quality directly influences your business's profitability. Knowcross provides the essential tools required for this task. Improve operational efficiency. Elevate the standard of service for guests. Foster greater loyalty among visitors. With Knowcross, your hotel team gains access to enhanced guest insights, enabling you to anticipate needs, respond aptly, and exceed expectations consistently. By leveraging these insights, you can create memorable experiences that resonate with guests long after their stay.
API Access
Has API
No
API Access
Has API
No
Integrations
Akia
No
Beds24
Yes
FLEXIPASS
Yes
Glowing
No
Hapi
Yes
INTELITY
No
IRIS Guest
No
MVI
No
Mini Hotel PMS
Yes
OpenKey
Yes
Integrations
Akia
Yes
Beds24
No
FLEXIPASS
No
Glowing
Yes
Hapi
No
INTELITY
Yes
IRIS Guest
Yes
MVI
Yes
Mini Hotel PMS
No
OpenKey
No
Pricing Details
$588.00/year
Staff Collaboration costs $1 per room per month (min $49 per month)
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HelloShift
Founded
2014
Country
United States
Website
helloshift.com
Vendor Details
Company Name
Knowcross
Founded
2002
Country
United Kingdom
Website
knowcross.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
