Knowcross Integrations

IRIS allows hotels to reach their guests in a way that suits their needs. IRIS Guest allows hotels to combine all the features and integrate them into one easy-to-use guest-facing solution. To access all the great features, guests only need a smart phone and a browser. To make the most of IRIS Guest Web, embed it into your existing hotel app. This will allow you to access all the integrations and features with minimal development effort. This app is ideal for multi-property guests, allowing them to access all hotels from one app. IRIS Guest Mobile is required to check-in via mobile phone and generate a mobile key. Each device is paired with a room in your hotel so that guests can check in and the device is updated to their language. IRIS Guest products are built with the IRIS Guest API. Customers and partners can also use this API to create their own unique guest experiences. You can use our APIs to create something unique.

INTELITY provides the most comprehensive guest engagement platform and staff management platform for luxury residential, hotel, casino, cruise and cruise markets. We offer fully integrated solutions that allow you to connect and manage your staff and guests on a single platform. Schedule a demo to learn how you can create a touchless guest experience. INTELITY offers a contactless mobile key and check-in experience. It has heightened hygiene protocols and reduced physical interaction. Mobile Check-In allows guests to bypass the front desk and head straight to their rooms. They can then use their Mobile Key to gain access to their room. This reduces face-to-face interaction with staff. INTELITY is the leader in hospitality engagement technology. They offer the most innovative and high-quality Guest Services Platform that can be used on both mobile and in-room devices.

Glowing is used by some of the most prestigious luxury brands in the world to improve customer engagement, team collaboration, and drive business growth. Glowing is a true innovator in the industry. Glowing continues to expand its global reach and presence at key cities around the world to meet growing demand. Glowing's superior enterprise-class customer service solution is an asset in today's multi-channel, complex environments. Use data and real-time messaging across multiple platforms to create meaningful interactions throughout your customer journey. Automate multiple conversations across all channels using automation. Reduce and recover from negative guest experiences. Glowing is a global messaging platform that integrates seamlessly with the most popular technologies to enable you to deliver a brand-specific and highly personalized customer engagement experience.

The way people communicate has changed with technology. Make guest communication simple and easy via SMS or other messaging apps. Automated responses answer common questions so guests don’t have to wait long for an answer. Scheduled messaging can be used to greet guests, check in during their stay, remind them about upcoming activities, and give them a warm welcome. To gauge how guests are enjoying their stay, use in-stay surveys. Any problems can be fixed immediately, ensuring that guests have a better stay. To increase guest engagement and book direct, you can use hotel text-messaging. Collect the right information and upsell room upgrades, early check in, and other services to guests. List the policies of your property on the registration forms so guests can agree to them.

Allow guests to order food and drinks from their mobile devices, thereby enhancing guest convenience. People love ordering online. Have you ever used Uber Eats and Deliveroo? It's now easier than ever to order dinner from your couch at home than to get room service in a hotel. We are changing this. Our digital F&B platform makes it easy for guests to order from any property online. Orders can be placed from any location, whether they are for drinks in the sunlounge or dinner after a meeting. Orders can be placed quickly and easily from any location, at any time. Guests can explore the menu options without feeling compelled to place an order. Guests can view menus in their native language. Digital ordering is 8-23% more efficient than traditional phone ordering.

Personalized communication with your guests is a great way to enhance your guest experience and streamline hotel operations. SABA Chatbot is an automated, 360-degree communication platform for hotels. Our intelligent chatbot for hotels uses artificial intelligence and machine-learning to personalize the guest experience. It can answer guest questions, make recommendations, and book hotel services. Our natural language processing algorithm can understand the intent of guests and provide instant communication. SABA Chatbot is trained in understanding guest queries and assessing their sentiments to provide a superior user experience. It will answer any guest queries and respond to service requests in order to ensure maximum engagement and quality service. It will eliminate the anxiety that guests may feel when visiting a property where staff might not speak their language.

You can create amazing guest experiences and make more money with less effort. SABA Host allows you to be a digital version. SABA Host is available to answer any questions and offer suggestions. SABA Host will take care of your guests while you are at work, sleeping, or enjoying time with friends and family. You don't even have to download anything. Positive reviews will be reduced if guests are happy. Offer guests additional services that they already desire. Technology is specifically designed to create unique and seamless guest experiences. Technology opens up a whole new world. Using digital technology in your property will give you the ability to provide tools that are unavailable in a hard copy guidebook or property manual. Access to host recommendations for memorable stays.

MVI's innovative solutions for infotainment provide a feature-rich, fully customizable IPTV experience that can be tailored to any requirement. We have the solution you need, whether you want a system tailored to your specific needs, a basic system that can be deployed quickly, or a casting only system. MVI is fully integrated with all major hospitality ecosystems, including PMS and POS systems, as well as dispatch systems such Opera, Infor and Shiji. MVI integrates with most POS systems and workflow management software, allowing hotels to offer a fully automated order experience for their guests while streamlining the backend operations. Our solutions are compatible with any Hospital Management System, ensuring compatibility and connection. The integration of nurse call devices with TVs and call functions enhances functionality.