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Description
HelloGuestbook serves as an online digital guidebook tailored for vacation rental hosts, property managers, boutique hotels, and bed and breakfasts. It allows hosts to compile a comprehensive guide for guests that includes essential information such as house rules, check-in procedures, Wi-Fi access, appliance instructions, and local tips, which can be easily shared via a link or QR code. Guests can access the guide directly in their web browser without needing to download an app or register for an account, making it user-friendly. A QR code for Wi-Fi connection simplifies access by eliminating the need to enter the password manually, while a map feature categorizes local suggestions. The Pro version offers additional benefits like automatic translation for guests who prefer reading the guide in their native language, as well as analytics that track guidebook views and which pages are most frequently accessed. The free plan allows for one guidebook with up to two customizable pages, whereas the Pro version enhances the experience with more custom pages, integrated maps, a personalized guidebook URL, detailed analytics, translation options, and the removal of HelloGuestbook branding, ensuring a more tailored and professional presentation. This flexibility makes HelloGuestbook an invaluable tool for enhancing guest experiences while providing hosts with insights into their guests' interactions.
Description
Porchlight is an innovative live-chat and customer-support platform designed for teams responding to visitor inquiries. It offers a lightweight, embeddable widget of just 5.6 KB, a collaborative Front Desk for team dialogues, and Lamplighter AI, which provides answers sourced from a team-curated Guidebook, references its sources, and escalates to a human when necessary. Visitors can easily identify whether a human agent is present, if AI support is currently engaged, or if the team is offline. Additional functionalities encompass a help center, real-time visitor tracking, A/B-tested greeting messages, and a dedicated chat page equipped with QR codes. The widget is compatible with platforms like WordPress, React, Next.js, Google Tag Manager, and standard HTML websites. Every subscription plan allows for unlimited agents, and users can sign up without needing to provide credit card information, making it accessible for all kinds of teams. This flexibility ensures that organizations can effectively manage customer interactions without upfront costs.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$84/year
Pro: $7/month for one guidebook, or $84 billed yearly. New accounts receive a 30-day Pro trial without a payment card. The free plan includes one guidebook and two custom pages; Pro adds more custom pages, a custom guidebook URL, maps, analytics, automatic translation, and removes HelloGuestbook branding.
Free Trial
Yes
Free Version
Yes
Pricing Details
$0
The free plan includes one website and 100 AI replies per month. Pro is $19/workspace/month, and Business is $79/workspace/month. Annual billing is available and includes two months free. Additional AI replies and calling are available as add-ons.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HelloGuestbook
Founded
2025
Country
Norway
Website
helloguestbook.com
Vendor Details
Company Name
1001 ToolBox
Country
Pakistan
Website
porchlight.1001toolbox.com
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Alternatives
No Alternatives
