Average Ratings 1 Rating

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ease
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design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.

Description

Mindcat Stays offers a comprehensive hotel booking and front-desk management solution tailored for operators of hotel apartments, furnished apartments, holiday homes, chalets, and small hotels. The platform features a booking website branded for each property, enabling guests to search for availability and make reservations for nights, weeks, or months. Front-desk personnel can efficiently oversee direct bookings from the web, phone inquiries, walk-in guests, and corporate reservations using a centralized calendar that tracks reservation details, payment statuses, invoices, and booking exports. Operators have the flexibility to customize various aspects, including unit types, pricing, minimum stay requirements, additional services, cancellation policies, VAT, and the Tourism Dirham, all while managing multiple properties from a single dashboard. The system is hosted in the UAE or Saudi Arabia and can also be utilized within a customer's own cloud or data center. Guest-facing pages are available in English and partially translated into Arabic, although the service currently lacks synchronization with major booking platforms like Booking.com, Expedia, or Airbnb, and does not support Shomoos registration or ZATCA e-invoicing. Additionally, Mindcat Stays is designed to streamline operations and enhance guest experiences through its user-friendly interface and robust features.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Alexa Yes 

Integrations

Alexa No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

AED 20/unit/month
Plans are priced per unit per month in AED or SAR, with a monthly minimum of AED 490 or SAR 490. The listed rate starts at AED 20 per unit monthly. One-time setup is AED 4,900; hosting charges vary by deployment. VAT is calculated separately.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HelloGuest

Founded

2014

Country

Germany

Website

www.helloguest-solutions.com/en/index.html

Vendor Details

Company Name

Mindcat Technology Consultants FZE

Founded

2022

Country

United Arab Emirates

Website

mindcat.ai

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Product Features

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