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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Achieve and maintain product market fit with Sift, which allows you to gather insights on your features, concepts, and unresolved customer issues directly within your application. Gain extensive feedback efficiently by segmenting your users and initiating in-app prompts tailored to their identities and activities. This approach provides a thorough understanding of user experiences and their interactions with your product. Monitor how customers engage with your offerings and the responses they provide throughout their journey. Currently, Sift operates on an invite-only basis, so be sure to register for an invitation. Discover the essential features users desire and assess their satisfaction across your entire product suite. We will pinpoint significant opportunities, ranging from upcoming features to overlooked challenges, ensuring that your customer’s needs align with your priorities. Request feedback seamlessly within your application by setting up triggers, allowing us to pose questions in the appropriate context. Additionally, we will help you make this feedback quantifiable and actionable. By doing so, you can refine your product based on concrete user insights.

Description

User Relationship Management takes over where your CRM leaves off, from the moment a prospect becomes an actual customer. Parlor's User Relationship Management tracks each user's relationship with your Product, Success and Support teams. This allows you to unify your entire organization around your users' needs. Monitor customers at all stages of their lifecycle, track their status and identify key risk indicators early enough to allow your CSMs intervene. All feedback can be organized into one system of record. This will allow you to quantify the most impactful needs and close the loop with your users. You can plan and visualize your product efforts using a customizable workspace that connects to customer feedback and revenue. This allows you full transparency into the priorities and why. Parlor allows you to work independently or directly with the tools that are important to you, such as your CRM, live chat, ticketing system, JIRA, or Slack.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Authsignal Yes 
Freshsales No 
Gr4vy Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Jira No 
Linear No 
Salesforce No 
Shortcut No 
Slack No 
Zendesk No 

Integrations

Authsignal No 
Freshsales Yes 
Gr4vy No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Jira Yes 
Linear Yes 
Salesforce Yes 
Shortcut Yes 
Slack Yes 
Zendesk Yes 

Pricing Details

$30 per user per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sift

Founded

2018

Country

United States

Website

hellosift.com

Vendor Details

Company Name

Parlor.io

Founded

2017

Country

United States

Website

Parlor.io

Product Features

Product Features

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