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Average Ratings 0 Ratings
Description
                    Helix leverages conversational data collection to interact with guests during their entire stay, collecting valuable insights while ensuring a seamless, contactless communication experience. Tailored for frontline personnel, Helix efficiently categorizes feedback and inquiries by sentiment and topic, prioritizing urgent matters that need quick resolution. This allows your team to collaborate in real-time, addressing guest needs promptly while they are still on-site. With various notification options, task delegation, and SMS-based teamwork features, Helix streamlines the entire process from check-in to check-out. By automating these interactions, Helix empowers you to concentrate on essential tasks such as promoting additional services, encouraging positive reviews, and enhancing transient occupancy rates. Ultimately, this innovative solution not only enriches the guest experience but also drives operational efficiency for hospitality staff.
                
            
        
            Description
                    Oaky's comprehensive upselling platform is designed to support your hotel at every operational level. You can either explore Oaky independently or reach out to our sales team for a personalized demonstration of the product; we are eager to guide you through its features. By allowing guests to select services and products that cater to their personal preferences, Oaky creates a tailored upselling experience. This data-driven approach to personalized upselling, delivered at the most opportune moments, has been proven to enhance return on investment. Leveraging automation, Oaky enables you to boost revenue from each guest while streamlining your operations. Furthermore, Oaky improves the guest experience and generates additional revenue through strategic upselling initiatives. By sending automated communications to guests before their arrival at carefully determined times between booking and check-in, Oaky effectively increases conversion rates. Guests also benefit from continuous access to relevant add-ons and upgrades during their stay, providing a supportive atmosphere. Additionally, Oaky not only enhances the likelihood of direct bookings but also helps in decreasing cancellation rates, ultimately contributing to a more profitable hotel operation. With Oaky, your hotel can maximize its revenue potential while ensuring guests feel valued and catered to throughout their entire experience.
                
            
        
            API Access
            
                Has API
            
            
        
        
    
                API Access
            
                Has API
            
            
        
        
    
                Integrations
            
                
    Amadeus Central Reservations System (CRS)
            
            
        
        
    
        
        
            
                
    Cubilis
            
            
        
        
    
        
        
            
                
    Duetto
            
            
        
        
    
        
        
            
                
    Guestline
            
            
        
        
    
        
        
            
                
    HiJiffy
            
            
        
        
    
        
        
            
                
    Lobbi
            
            
        
        
    
        
        
            
                
    Mews
            
            
        
        
    
        
        
            
                
    Opera
            
            
        
        
    
        
        
            
                
    Protel Booking Engine
            
            
        
        
    
        
        
            
                
    ReviewPro
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Integrations
            
                
    Amadeus Central Reservations System (CRS)
            
            
        
        
    
        
        
            
                
    Cubilis
            
            
        
        
    
        
        
            
                
    Duetto
            
            
        
        
    
        
        
            
                
    Guestline
            
            
        
        
    
        
        
            
                
    HiJiffy
            
            
        
        
    
        
        
            
                
    Lobbi
            
            
        
        
    
        
        
            
                
    Mews
            
            
        
        
    
        
        
            
                
    Opera
            
            
        
        
    
        
        
            
                
    Protel Booking Engine
            
            
        
        
    
        
        
            
                
    ReviewPro
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Pricing Details
        No price information available.
        
        
    
    
    
        
        
            
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                Free Version
            
            
        
        
    
            Pricing Details
        €3 per month
        
    
    
    
        
        
            
                Free Trial
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Deployment
            
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                Deployment
            
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                Customer Support
            
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                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Customer Support
            
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                Live Rep (24/7)
            
            
        
        
    
        
        
            
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                Types of Training
            
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                Types of Training
            
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                Vendor Details
Company Name
MicroMetrics
Founded
2013
Country
Canada
Website
micrometrics.com/hospitality/
Vendor Details
Company Name
Oaky
Country
Netherlands
Website
oaky.com
Product Features
Customer Experience
                                        Action Management
                                        
                                    
                                    
                                    
                                        Analytics
                                        
                                    
                                    
                                    
                                        Customer Segmentation
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Feedback Management
                                        
                                    
                                    
                                    
                                        Knowledge Management
                                        
                                    
                                    
                                    
                                        Multi-Channel Collection
                                        
                                    
                                    
                                    
                                        Sentiment Analysis
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                                    
                                    
                                        Text Analysis
                                        
                                    
                                    
                                    
                                        Trend Analysis
                                        
                                    
                            
                         
        