Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
An innovative talent platform that merges artificial intelligence with behavioral science to enhance Enterprise Talent Acquisition, Management, and Development through advanced analytics and intelligent bots, ultimately achieving significant talent outcomes. This integrated talent suite fosters a democratized work environment where individuals can flourish and succeed. Additionally, a nudge network driven by behavioral science encourages proactive actions and informed decision-making. With dynamic, visual dashboards, leaders and managers are equipped to make timely and effective people-related choices. By utilizing drudgebots, users are liberated from mundane tasks, allowing them to concentrate on what truly matters. This challenges the notion that enterprise software cannot be both practical and enjoyable. The sophisticated AI technologies are seamlessly integrated, working unobtrusively in the background. Moreover, Headway's AI-driven Analytics Platform provides hyper-personalized insights that empower users to make optimal hiring and learning choices, cultivate effective learning behaviors, and ultimately enhance talent outcomes. Such advancements indicate a transformative shift in how organizations approach talent management in the digital age.
Description
Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance.
Our clients most-used features:
Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time.
Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point.
Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome.
Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Headway.ai
Founded
2018
Country
India
Website
headway.ai/
Vendor Details
Company Name
The Modular Analytics Company
Founded
2018
Country
United Kingdom
Website
www.tmac.ai/solutions/customer-journey-orchestration
Product Features
Talent Management
Career Development Planning
No
Compensation Management
No
Competency Management
No
Employee Lifecycle Management
No
Goal Setting / Tracking
No
Job Description Management
No
Onboarding
No
Performance Appraisal
No
Recruiting Management
No
Succession Planning
No
Training Management
No
Product Features
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
No
Gamification
No
Goal Setting / Tracking
No
Learning Plans
No
Onboarding
No
Performance Metrics
No