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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An innovative talent platform that merges artificial intelligence with behavioral science to enhance Enterprise Talent Acquisition, Management, and Development through advanced analytics and intelligent bots, ultimately achieving significant talent outcomes. This integrated talent suite fosters a democratized work environment where individuals can flourish and succeed. Additionally, a nudge network driven by behavioral science encourages proactive actions and informed decision-making. With dynamic, visual dashboards, leaders and managers are equipped to make timely and effective people-related choices. By utilizing drudgebots, users are liberated from mundane tasks, allowing them to concentrate on what truly matters. This challenges the notion that enterprise software cannot be both practical and enjoyable. The sophisticated AI technologies are seamlessly integrated, working unobtrusively in the background. Moreover, Headway's AI-driven Analytics Platform provides hyper-personalized insights that empower users to make optimal hiring and learning choices, cultivate effective learning behaviors, and ultimately enhance talent outcomes. Such advancements indicate a transformative shift in how organizations approach talent management in the digital age.

Description

Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance. Our clients most-used features: Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time. Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point. Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome. Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Headway.ai

Founded

2018

Country

India

Website

headway.ai/

Vendor Details

Company Name

The Modular Analytics Company

Founded

2018

Country

United Kingdom

Website

www.tmac.ai/solutions/customer-journey-orchestration

Product Features

Talent Management

Career Development Planning No 
Compensation Management No 
Competency Management No 
Employee Lifecycle Management No 
Goal Setting / Tracking No 
Job Description Management No 
Onboarding No 
Performance Appraisal No 
Recruiting Management No 
Succession Planning No 
Training Management No 

Product Features

Sales Coaching

Assessments No 
Audio / Video Conferencing No 
Built-In Course Authoring No 
Call Recording No 
Gamification No 
Goal Setting / Tracking No 
Learning Plans No 
Onboarding No 
Performance Metrics No 

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