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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An innovative talent platform that merges artificial intelligence with behavioral science to enhance Enterprise Talent Acquisition, Management, and Development through advanced analytics and intelligent bots, ultimately achieving significant talent outcomes. This integrated talent suite fosters a democratized work environment where individuals can flourish and succeed. Additionally, a nudge network driven by behavioral science encourages proactive actions and informed decision-making. With dynamic, visual dashboards, leaders and managers are equipped to make timely and effective people-related choices. By utilizing drudgebots, users are liberated from mundane tasks, allowing them to concentrate on what truly matters. This challenges the notion that enterprise software cannot be both practical and enjoyable. The sophisticated AI technologies are seamlessly integrated, working unobtrusively in the background. Moreover, Headway's AI-driven Analytics Platform provides hyper-personalized insights that empower users to make optimal hiring and learning choices, cultivate effective learning behaviors, and ultimately enhance talent outcomes. Such advancements indicate a transformative shift in how organizations approach talent management in the digital age.

Description

Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance. Our clients most-used features: Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time. Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point. Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome. Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Headway.ai

Founded

2018

Country

India

Website

headway.ai/

Vendor Details

Company Name

The Modular Analytics Company

Founded

2018

Country

United Kingdom

Website

www.tmac.ai/solutions/customer-journey-orchestration

Product Features

Talent Management

Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management

Product Features

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

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