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Description
Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times.
Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds.
Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions.
Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account.
There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.
Description
VenueStack is venue management software for nightclubs, lounges, beach clubs, festivals and ticketed event venues. It combines ticket sales, table reservations with deposits, and multi-entry passes with the tools staff use on the night: a door scanner for phones and iPads that keeps working offline, a shared door counter, and a live floor map for seating, moving and completing reservations.
Guests buy from the venue's branded booking page or website widgets and pay through the venue's own Stripe account by card, Apple Pay or Google Pay, then keep their tickets, bookings and passes in a passwordless customer account or in Apple Wallet and Google Wallet.
Owners and managers get a customer list with tags, email campaigns, guest chat with an optional AI concierge, Pulse alerts for anything that needs attention during service, role-based staff permissions, and reports on sales, tickets, tables, passes and door counts. Support is provided through a help center, guided in-app walkthroughs, email and in-app chat. VenueStack is offered as one plan with every feature and a 14-day free trial.
API Access
Has API
No
API Access
Has API
No
Integrations
Stripe
Yes
Apple Pay
No
Apple Wallet
No
Google
Yes
Google Ads
No
Google Analytics
No
Google Pay
No
Google Wallet
No
Mailchimp
Yes
Meta Pixel
No
Integrations
Stripe
Yes
Apple Pay
Yes
Apple Wallet
Yes
Google
No
Google Ads
Yes
Google Analytics
Yes
Google Pay
Yes
Google Wallet
Yes
Mailchimp
No
Meta Pixel
Yes
Pricing Details
No monthly fee, 3% per booking
Free Trial
No
Free Version
No
Pricing Details
$180/month
One plan with every feature: $200 per month, or $180 per month billed annually ($2,160 per year), per venue. 14-day free trial. No contracts, no feature tiers.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hatch Tickets LTD
Founded
2026
Country
United Kingdom
Website
hatchtickets.co.uk
Vendor Details
Company Name
VenueStack
Founded
2026
Website
www.venuestack.io
Product Features
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
Yes
Fundraising Management
No
General Admission
Yes
Kiosk Ticketing
No
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
Product Features
Venue Management
VenueStack serves as a comprehensive solution for nightclubs, lounges, beach clubs, festivals, and various event locations. It enables ticket sales, online table reservations with deposits, and the option to purchase multi-entry passes, all from a single personalized booking page or website widgets. Customers can conveniently pay using credit cards, Apple Pay, or Google Pay, and they have the option to add tickets to their Apple or Google Wallet. On event nights, staff can effortlessly check in guests using a phone or iPad, even without internet access, and manage the venue's layout with a real-time table map. Enjoy a complete package with all features included and a 14-day free trial to explore.
Attendee Management
Yes
Billing & Invoicing
No
Contract Management
No
Customer Management
Yes
Event Management
Yes
Food & Beverage Management
No
Multi-Facility
No
Reservations Management
Yes
Resource Booking
No
Sales Management
No
Staff Management
Yes
