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Description
HarrisData presents three distinct CRM modules tailored to enhance organizational functionality. CustomerFirst® equips various departments with essential support, help desk, and quality tracking tools to effectively manage customer data within their specific contexts. This solution efficiently oversees the workflow from the moment a request or issue is logged until it reaches resolution. SalesFirst® is engineered to aid businesses in organizing their sales teams, prospects, and clientele. This vital resource for sales representatives gathers all pertinent historical and critical information about potential clients, while also allowing for the tracking of competitive data to refine sales strategies based on market competition. Lastly, WebFirst® enables customers to access, modify, and create support tickets online at any time, providing them with 24/7/365 convenience. Additionally, this module facilitates the downloading of software updates directly from the web, ensuring that users have the latest tools at their fingertips whenever necessary.
Description
The SmallWorld relationship activation platform empowers sales and marketing teams to significantly boost revenue by facilitating warm introductions on a larger scale. This innovative method enhances business outcomes through a fresh perspective on referrals and personal connections. The vast network of relationships within your organization can determine the success or failure of securing crucial meetings or closing significant deals. Remarkably, SmallWorld's introduction requests boast a 65% conversion rate on the first attempt, representing a 30-fold improvement compared to traditional cold outreach. Until now, achieving visibility, access, and the right incentives for teams to create warm introductions as a reliable channel has posed a challenge. By tapping into trusted connections to engage senior-level executives and fostering intricate sales cycles, SmallWorld enables sales and marketing professionals to shorten the average sales cycle by over 30%. Organizations can now maximize efficiency and effectiveness by mobilizing their entire workforce as a reliable resource for introductions, thus transforming their approach to networking and client engagement. This shift not only enhances productivity but also cultivates a culture of collaboration across teams.
API Access
Has API
API Access
Has API
Integrations
6sense
Bombora
Cloudflare
Demandbase
Salesforce
ServiceNow
Slack
Integrations
6sense
Bombora
Cloudflare
Demandbase
Salesforce
ServiceNow
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HarrisData
Founded
1972
Country
United States
Website
www.harrisdata.com/software/crm
Vendor Details
Company Name
SmallWorld
Country
United States
Website
www.smallworld.ai/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Sales Intelligence
CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting
