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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Happilee.io is a platform designed for the WhatsApp Business API that provides small to medium enterprises with the tools to automate their communications, oversee customer service, and deliver bulk notifications via WhatsApp. Among its standout features is a user-friendly drag-and-drop chatbot builder that requires no coding for frequently asked questions, along with 24/7 customer support. The platform also offers a shared team inbox that facilitates centralized communication management and teamwork, along with broadcasting capabilities for effective bulk messaging to specific audiences. Moreover, it includes WhatsApp Commerce, which allows for storefronts and in-chat purchasing, as well as scheduling options for automated drip campaigns and tailored alerts such as stock updates and promotional notifications. With seamless integration capabilities with over 1,000 applications, including Zapier, HubSpot, Zoho CRM, Shopify, and Google Sheets, it effectively utilizes Meta's APIs and a robust infrastructure. This integration significantly boosts response times, enhances customer satisfaction, and drives sales by facilitating the use of official WhatsApp features, syncing with CRM data, and establishing sophisticated automation workflows, ultimately leading to improved business operations.

Description

oChats is a comprehensive live chat software and CRM solution tailored for WhatsApp and social media sales. Utilizing the official Meta WhatsApp Cloud API, it integrates customer interactions into a centralized team inbox that allows for multi-agent collaboration. Notable features encompass workflow automations based on predefined rules, round-the-clock chatbots, automated processes for lead qualification and chat distribution, high-reach WhatsApp broadcast campaigns, merging contacts across different channels, and a detailed analytics dashboard for supervisors that includes extensive permission settings. This platform not only enhances communication efficiency but also provides valuable insights for team performance and customer engagement strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp
Axis LMS
Facebook
Freshsales
Google Sheets
HubSpot CRM
Meta Ads Manager
Pabbly Connect
Shopify
Workpex
Zapier
Zoho Books
Zoho CRM

Integrations

WhatsApp
Axis LMS
Facebook
Freshsales
Google Sheets
HubSpot CRM
Meta Ads Manager
Pabbly Connect
Shopify
Workpex
Zapier
Zoho Books
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$359/year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Happilee

Country

India

Website

happilee.io

Vendor Details

Company Name

Yaeris Digital Services

Founded

2019

Country

Malaysia

Website

ochats.io

Product Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

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