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ease
features
design
support

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Description

This all-in-one social, collaborative and intranet platform is designed for businesses using Google's G Suite. The platform combines an intranet, social networking, and collaborative features into one integrated solution. Happeo is used worldwide by more than 300k people to unlock the benefits of employee engagement. It has been awarded for its ease-of-use, best workplace integrations and user-friendliness.

Description

Oracle Knowledge Management delivers information effectively and consistently through various channels. This solution enhances the speed of issue resolution for call center representatives while enabling customers to easily find the information they seek, ultimately boosting customer satisfaction and loyalty. Accelerate the development of resources that assist both your customers and call center agents. With an intuitive authority tool and robust media support, you can quickly create knowledge articles and other materials to provide the most relevant answers precisely where they are needed. Achieve greater efficiency and scalability by utilizing simple point-and-click custom templates designed for announcements, FAQs, guides, and more. Collaborate with a diverse range of content contributors to establish an exemplary knowledge repository. Additionally, allow your subject matter experts to review, comment, and approve content updates using a streamlined workflow engine that effectively orchestrates the content creation process. This collaborative approach not only enhances the quality of your knowledge base but also fosters greater engagement among team members.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asana
Confluence
Google Chat
Google Cloud Search
Google Docs
Google Forms
Google Hangouts
Google Meet
Google Workspace
HiBob
Indent
Jira
Kustomer
Oracle Intelligent Advisor
Oracle Service
Slack
Trustpilot
Typeform
X (Twitter)
YouTube

Integrations

Asana
Confluence
Google Chat
Google Cloud Search
Google Docs
Google Forms
Google Hangouts
Google Meet
Google Workspace
HiBob
Indent
Jira
Kustomer
Oracle Intelligent Advisor
Oracle Service
Slack
Trustpilot
Typeform
X (Twitter)
YouTube

Pricing Details

Per user based pricing model. Three packages offer different features: Starter, Growth, and Enterprise.

Starter:
- Build topic-based knowledge hubs with AI assistance
- Share updates and announcements across Happeo, Slack and email
- Connect your essential workplace tools

Growth:
- Everything in Starter, plus
- Deliver a branded employee experience
- Measure engagement and knowledge impact
- Manage knowledge with advanced governance
- Extend Happeo with more integrations

Enterprise:
- Everything in Growth, plus
- Protect knowledge with enterprise security
- Manage identities with SSO and provisioning
- Create custom widgets for your knowledge hubs
- Extend Happeo with developer APIs
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Happeo

Founded

2017

Country

Finland, Netherlands

Website

www.happeo.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/service/knowledge-management/

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Social Networking

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Alternatives

Alternatives

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