Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Frequently, hotel operators find themselves overwhelmed by the complexities of systems integration. The process of implementing new technologies can be labor-intensive and time-consuming, leading to inefficiencies in execution. Essential data that hoteliers rely on for informed business decisions and enhancing the guest experience remains trapped in isolated silos, making it difficult for decision-makers who oversee multiple properties to access it. Additionally, the existence of both on-premise and cloud-based systems creates hurdles in achieving effective communication and data sharing between them, often necessitating expensive and resource-heavy deep integrations. Hapi addresses these challenges as a Cloud Data Hub, providing scalable access to event streams and transactional APIs from various hotel systems. By alleviating the burdens of integration, development, and deployment, we empower hotel companies to innovate more rapidly. Our secure and efficient API framework enables technology providers to seamlessly connect with leading property management systems, granting access to crucial guest and transactional data in a remarkably short timeframe. This swift connectivity ultimately enhances operational efficiency and supports better decision-making across the hospitality industry.
Description
SkyTouch Hotel OS is an advanced cloud-based property management system (PMS) tailored for hospitality businesses of varying sizes. It encompasses functionalities for rate management, property oversight, and distribution all in one platform, assisting modern hoteliers and hotel managers in achieving critical strategic goals while addressing operational challenges. Leverage our Room Assignment Optimizer to enhance room utilization and availability effectively. Tailor rewards for different customer tiers and incorporate personalized messaging for each guest. The homepage is designed to showcase specific guest notes throughout the reservation and check-in phases, enhancing the individual experience for every visitor. Users can make immediate updates via mobile devices, ensuring that changes are reflected across the entire system instantly. Additionally, bulk updates allow for efficient management of hotel operations, enabling the quick designation of areas as out of order for extensive renovations or projects. This comprehensive approach not only streamlines processes but also improves overall guest satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ASI PMS
Yes
Akia
No
Cendyn CMS
No
DATAVISION
Yes
Docyt
No
EBER
Yes
EasyWay
Yes
HelloShift
Yes
Inn-Flow
No
Medallia Concierge
Yes
Integrations
ASI PMS
No
Akia
Yes
Cendyn CMS
Yes
DATAVISION
No
Docyt
Yes
EBER
No
EasyWay
No
HelloShift
No
Inn-Flow
Yes
Medallia Concierge
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hapi
Founded
2017
Country
United States
Website
www.hapicloud.io/platform
Vendor Details
Company Name
SkyTouch Technology
Founded
2013
Country
United States
Website
www.skytouchtechnology.com
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes