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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Frequently, hotel operators find themselves overwhelmed by the complexities of systems integration. The process of implementing new technologies can be labor-intensive and time-consuming, leading to inefficiencies in execution. Essential data that hoteliers rely on for informed business decisions and enhancing the guest experience remains trapped in isolated silos, making it difficult for decision-makers who oversee multiple properties to access it. Additionally, the existence of both on-premise and cloud-based systems creates hurdles in achieving effective communication and data sharing between them, often necessitating expensive and resource-heavy deep integrations. Hapi addresses these challenges as a Cloud Data Hub, providing scalable access to event streams and transactional APIs from various hotel systems. By alleviating the burdens of integration, development, and deployment, we empower hotel companies to innovate more rapidly. Our secure and efficient API framework enables technology providers to seamlessly connect with leading property management systems, granting access to crucial guest and transactional data in a remarkably short timeframe. This swift connectivity ultimately enhances operational efficiency and supports better decision-making across the hospitality industry.

Description

SkyTouch Hotel OS is an advanced cloud-based property management system (PMS) tailored for hospitality businesses of varying sizes. It encompasses functionalities for rate management, property oversight, and distribution all in one platform, assisting modern hoteliers and hotel managers in achieving critical strategic goals while addressing operational challenges. Leverage our Room Assignment Optimizer to enhance room utilization and availability effectively. Tailor rewards for different customer tiers and incorporate personalized messaging for each guest. The homepage is designed to showcase specific guest notes throughout the reservation and check-in phases, enhancing the individual experience for every visitor. Users can make immediate updates via mobile devices, ensuring that changes are reflected across the entire system instantly. Additionally, bulk updates allow for efficient management of hotel operations, enabling the quick designation of areas as out of order for extensive renovations or projects. This comprehensive approach not only streamlines processes but also improves overall guest satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ASI PMS Yes 
Akia No 
Cendyn CMS No 
DATAVISION Yes 
Docyt No 
EBER Yes 
EasyWay Yes 
HelloShift Yes 
Inn-Flow No 
Medallia Concierge Yes 
Monscierge Yes 
New Relic Yes 
Wave RMS No 
Whistle Messaging No 
Xperium Yes 
Zoox Eye Yes 
eSigner for eContracts No 

Integrations

ASI PMS No 
Akia Yes 
Cendyn CMS Yes 
DATAVISION No 
Docyt Yes 
EBER No 
EasyWay No 
HelloShift No 
Inn-Flow Yes 
Medallia Concierge No 
Monscierge No 
New Relic No 
Wave RMS Yes 
Whistle Messaging Yes 
Xperium No 
Zoox Eye No 
eSigner for eContracts Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hapi

Founded

2017

Country

United States

Website

www.hapicloud.io/platform

Vendor Details

Company Name

SkyTouch Technology

Founded

2013

Country

United States

Website

www.skytouchtechnology.com

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

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