Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hantera_ serves as the go-to commerce operations platform for brands that recognize the significance of post-purchase experiences in fostering customer loyalty. Once a customer completes their purchase, they transition from shopping to anticipating confirmation, tracking, delivery, and assistance in case of issues. Hantera_ ensures that commitments are met by proactively addressing potential problems before they escalate into support inquiries, such as late deliveries, inventory discrepancies, refund delays, and ambiguous return policies. In instances where issues do arise, Hantera_ equips your team with comprehensive order details, customer histories, and tailored recovery solutions aligned with your brand, transforming setbacks into opportunities that showcase your reliability. Additionally, Hantera_ integrates your ERP, eCommerce, POS, and support systems into a cohesive framework, automating routine operational tasks while enhancing human judgment with AI support rather than replacing it. With Hantera_, expect fewer unmet expectations, quicker resolutions, and an increase in customer retention rates, ultimately leading to a thriving business relationship. Embrace the power of seamless commerce operations and watch your brand flourish.

Description

Enhance your checkout conversions by providing optimal delivery options. Gain swift access to an extensive network of global shippers. Keep your customers engaged with seamless self-service tracking and hassle-free returns. Expand your eCommerce business while ensuring your delivery commitments are met through advanced Delivery Management Software. Make use of an impressive network comprising over 400 carriers. Streamline carrier selection and expedite label printing, even amidst peak shopping seasons. Present your customers with the delivery preferences they desire. Ensure precise delivery estimates are visible at the checkout. Always uphold your delivery commitments without fail. Elevate your customers' online shopping experience by offering reliable delivery assurances and a variety of shipping options tailored with real-time insights from carrier, warehouse, product, and location data. Additionally, benefit from the extensive library of pick-up locations available, such as lockers, parcel shops, and convenience stores, to further enhance customer convenience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aurora Commerce No 
Avalara Yes 
Codeless Platforms Alerting Software No 
Codeless Platforms BPA Platform No 
Descartes Peoplevox No 
Ingrid Delivery Platform Yes 
Inriver PIM Yes 
Khaos Control Cloud No 
Manhattan Active Transportation Management No 
Manhattan SCALE No 
Microsoft Dynamics 365 Business Central Yes 
PayPal Yes 
Shopify Yes 
Stripe Yes 
Zendesk Yes 
nShift Yes 

Integrations

Aurora Commerce Yes 
Avalara No 
Codeless Platforms Alerting Software Yes 
Codeless Platforms BPA Platform Yes 
Descartes Peoplevox Yes 
Ingrid Delivery Platform No 
Inriver PIM No 
Khaos Control Cloud Yes 
Manhattan Active Transportation Management Yes 
Manhattan SCALE Yes 
Microsoft Dynamics 365 Business Central No 
PayPal No 
Shopify No 
Stripe No 
Zendesk No 
nShift No 

Pricing Details

€1000/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hantera AB

Founded

2023

Country

Sweden

Website

www.hantera.io

Vendor Details

Company Name

Metapack

Founded

1999

Country

United Kingdom

Website

www.metapack.com

Product Features

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Alternatives

Alternatives