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Description
Hank operates as a dedicated AI voice assistant available around the clock for restoration firms. He swiftly answers all incoming calls within just two rings, assesses the type of loss—be it water, fire, mold, or storm—and gathers essential First Notice of Loss information like the property address and insurance details. Additionally, Hank expertly filters out unwanted telemarketing and robocalls while seamlessly scheduling jobs directly into your CRM system. For urgent matters, he ensures that high-priority calls are promptly transferred to your on-call project managers and continuously dials down your on-call list until someone answers. Hank also identifies calls coming from Contractor Connection and other third-party administrators (TPAs), capturing critical claim information and directing it to the appropriate team member. Every call is not only transcribed and summarized but also sent via email in real-time, with transcripts that can easily be searched within your dashboard. The entire setup process can be completed in less than ten days, including the integration of CRM systems and adherence to TPA protocols. In the competitive restoration market, where 78% of customers choose the first professional they contact, Hank ensures you are always the first choice. His efficiency and speed make a significant difference in securing more jobs for your business.
Description
Rostavo serves as the operational backbone for a small in-home service agency, consolidating various tools such as spreadsheets, messaging groups, certification folders, and invoicing systems into a single comprehensive platform. This system allows coordinators to efficiently schedule recurring tasks, automatically filling same-day vacancies by notifying all available staff instead of relying on a manual call list, and it alerts them before any certification lapses instead of waiting for an issue to arise. Employees benefit from a downloadable mobile application that provides shift notifications and a simple check-in feature, which accurately logs their arrival time and location. Additionally, clients and their families enjoy their own dedicated portal, enabling them to request services, view upcoming visits, process payments, and leave feedback. Since the check-in feature tracks the actual hours worked, the invoicing and staff payment processes are streamlined, ensuring that both the disputed amount from clients and the documented evidence from the agency align perfectly. This integration not only enhances operational efficiency but also improves communication and transparency among all parties involved.
API Access
Has API
API Access
Has API
Screenshots View All
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Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
$449/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hank
Founded
2025
Country
United States
Website
www.dialhank.com
Vendor Details
Company Name
Rostavo
Founded
2026
Country
United Kingdom
Website
rostavo.com