Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AnyDesk
Cisco Webex
ConnectWise Cybersecurity Management
HaloCRM
Jira
Jira Work Management
Kaseya BMS
KashFlow
Microsoft Dynamics 365
Microsoft Outlook
N-able MSP Manager
Okta
QuickBooks Online Advanced
RingCentral RingEX
Sage Business Cloud Accounting
Salesforce Marketing Cloud
Skype
Splunk Cloud Platform
Splunk Enterprise
TeamViewer

Integrations

AnyDesk
Cisco Webex
ConnectWise Cybersecurity Management
HaloCRM
Jira
Jira Work Management
Kaseya BMS
KashFlow
Microsoft Dynamics 365
Microsoft Outlook
N-able MSP Manager
Okta
QuickBooks Online Advanced
RingCentral RingEX
Sage Business Cloud Accounting
Salesforce Marketing Cloud
Skype
Splunk Cloud Platform
Splunk Enterprise
TeamViewer

Pricing Details

$49 per user per month
Free Trial
Free Version

Pricing Details

$21 per user per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Halo Service Solutions

Founded

1994

Country

United Kingdom

Website

haloitsm.com

Vendor Details

Company Name

Monitor 24-7

Founded

1999

Country

Canada

Website

www.monitor24-7.com/pages/incidentmonitor

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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