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features 0 out of 5 stars
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support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Hafback is a software that manages consumer returns and a marketplace for returns that is specifically designed for ecommerce merchants. This allows you to accept consumer-initiated returns and instantly list them on our marketplace. You can also facilitate peer-to-peer shipping from the marketplace buyer and the returner. This eliminates the need to ship ecommerce returns directly to your warehouse, reducing the environmental and cost impact.

Description

eSales provides a platform for businesses in Nigeria to facilitate online sales, primarily where transactions often initiate through chat. With eSales, merchants receive a discoverable website for customers to browse and purchase, alongside a Telegram shop tailored for chat-driven buyers, all while maintaining a unified product catalog that integrates with WhatsApp and Instagram. The system compiles orders and messages into customer records, enabling merchants to identify loyal customers versus those who only purchase occasionally or have not returned. This feature enhances merchants' understanding of consumer behavior and buying trends. Additionally, automated follow-up messages are employed to re-engage customers who have not made recent purchases, ensuring that reminders are sent without relying on staff memory. Merchants can begin using the service at no cost, with a minimal commission of 1.5% on each successful transaction, or they can opt for a monthly plan priced at ₦10,000 or a quarterly plan for ₦25,000 for added benefits. This flexibility in pricing makes eSales accessible for businesses of various sizes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
Telegram No 

Integrations

Shopify No 
Telegram Yes 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Pricing Details

₦10,000/month
Free to start. Pay 1.5% per successful sale, or choose a ₦10,000 monthly plan or a ₦25,000 quarterly plan.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hafback

Founded

2021

Country

United States

Website

merchants.hafback.com

Vendor Details

Company Name

DARPHIZ TECHNOLOGIES

Founded

2022

Country

Nigeria

Website

www.darphiz.com

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

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