Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Rapid real-time collaboration eliminates barriers between team members, ensuring that everyone stays informed through timely change notifications. The collaborative workspace provides a comprehensive overview of all team documents, while shared templates maintain uniformity in formatting and styling. With detailed permissions for notes and secure private image storage, you have complete authority over sharing options. Whether it’s a technical document, UML diagram, mathematical formula, data visualization, or even a slide presentation, everything is easily transferable. Documentation can be managed using the Git workflow, allowing for decentralized editing and storage, while final documents remain centralized. Access your notes effortlessly with a hotkey-activated browser extension, and export them to HackMD in VSCode with just one click. Enjoy version control of your documents using your preferred GitHub workflow, and capture your ideas seamlessly without losing your focus, thanks to the convenient hotkey feature. This seamless integration promotes a productive environment for all team members involved.

Description

Knowledge bases work best when you are able to focus on creating great self-serve content. HelpDocs is packed with all the tools you will need to spend more time providing personalized support to customers who require it. Our search algorithm has been perfected over years so you don’t have to. Our search is easy to use and allows for typo-free results. The HelpDocs platform's Showcase lets you see what's possible. Online shops can help customers with shipping, and software can power blockchain storage. Your customers will find answers quickly with advanced caching, smart integrations and SEO-focused templates. So will your customer support team. We are constantly pushing the boundaries by using the most recent technology to create templates that are accessible, adaptable, and easy to use. You can touch it all.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Crowdin
Desktop.com
Front
Hyperping
Nekton.ai
Pendo
Quickwork
Shift
Signals
Simpo
elevio

Integrations

Crowdin
Desktop.com
Front
Hyperping
Nekton.ai
Pendo
Quickwork
Shift
Signals
Simpo
elevio

Pricing Details

$5 per user per month
Free Trial
Free Version

Pricing Details

$25 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HackMD

Founded

2017

Country

Taiwan

Website

hackmd.io

Vendor Details

Company Name

HelpDocs

Country

United Kingdom

Website

www.helpdocs.io

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Alternatives

Alternatives

InstantKB.NET Reviews

InstantKB.NET

InstantASP