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Description

HRCase is a modern Employee Relations case management platform built to simplify and standardise how organisations handle workplace cases. By eliminating spreadsheets and manual tracking, it provides a single source of truth for managing employee relations activities. The solution automates HR workflows, helping teams stay consistent, compliant, and organised at every stage of a case. Integrated document management ensures all records, communications, and evidence are securely stored and easy to access. Pre-built templates automatically populate key information, saving time and reducing human error. Real-time dashboards allow HR professionals to monitor case progress and identify risks early. Advanced reporting tools deliver actionable insights that support better workforce decisions. HRCase also helps organisations reduce tribunal risk through improved policy adherence. API integrations allow seamless connectivity with existing HR and business systems. Overall, HRCase empowers HR teams to resolve cases faster while freeing up time for higher-value strategic work.

Description

Utilize Infor® Case Management for submitting, tracking, and addressing HR-related questions through a streamlined, self-service software solution for HR service delivery. Integrated into the Infor Global HR system, it enables employees, managers, and HR personnel to create and oversee cases, effectively handling most common inquiries directly within the platform. Benefit from a multi-tiered strategy for HR service delivery and utilize advanced HR case management tools. Access tailored, searchable, and browsable HR information to enhance the experience. Provide customized assistance to each employee while gathering insightful feedback post-case resolution to refine your procedures. Furthermore, ensure that cases are directed to the right resources for optimal resolution and support.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

VuSpex

Integrations

VuSpex

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RLDatix

Founded

1986

Country

United States

Website

www.rldatixgcs.com/product/hrcase/

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/solutions/people/hcm/case-management

Product Features

Product Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

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Alternatives

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