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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Customer feedback plays a crucial role in shaping your online image. Sadly, many individuals who feel compelled to share their experiences often do so in a negative light. With the HOTH STARS Reputation Management Software, you have the power to increase the number of positive reviews across any platform you select while also addressing any negative feedback discreetly. A simple code snippet allows you to gather reviews from various sources, such as your email signature, thank you pages, or directly from your mailing list. Customers who rate you with 4 or 5 stars will be encouraged to leave a review on your preferred site, while those who give you 1-3 stars and share their dissatisfaction will be directed to contact you privately—affording you the opportunity to resolve their concerns. Our user-friendly dashboards enable you to manage your campaigns effectively. Additionally, whether it's crafting blog entries or producing videos, we are equipped to support all your content needs and ensure your brand shines online.

Description

TrustWILL is a powerful app designed for ecommerce retailers that utilizes AI to enhance customer engagement and review collection, allowing merchants to effectively gather, manage, and showcase photo and video reviews to elevate social proof, enhance conversion rates, and build brand loyalty. This platform offers customizable review widgets that seamlessly integrate into various parts of the online store, including product and category pages, featuring flexible layouts and branding options that enable merchants to display star ratings, customer images, videos, and badges that emphasize top reviews. It facilitates automated collection of reviews through email and QR codes, provides multi-language translation for reviews, and includes moderation tools along with AI insights that summarize customer sentiment, pinpoint valuable content, and evaluate review performance across different products and marketing campaigns. Additionally, TrustWILL features comprehensive analytics dashboards that help measure the influence of reviews on customer engagement and conversion rates, automatically syncs with Shopify stores for streamlined operations, and offers round-the-clock support to assist teams in implementing the app on any theme or storefront. With its robust set of features, TrustWILL empowers ecommerce businesses to significantly enhance their customer experience and drive sales growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CWILL
Shopify
Shopify Plus

Integrations

CWILL
Shopify
Shopify Plus

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$19 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

The HOTH

Country

United States

Website

www.thehoth.com

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/trustwill/

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives

Rivyo Reviews

Rivyo

Webcontrive