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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HOA Sites is a specialized website platform designed specifically for homeowner associations, allowing them to build professional and community-focused websites that feature a wide range of tools to enhance communication, streamline operations, and foster engagement, all without the need for coding skills or technical knowledge; it offers customizable options for community websites, enabling associations to tailor layouts, brand colors, images, and content to effectively highlight their neighborhood and keep residents up to date. Additionally, it includes integrated functionalities that empower board members to share news, manage event calendars, conduct surveys, and post announcements, as well as send mass emails and text messages, while also archiving important historical data for future reference. Furthermore, the platform centralizes essential HOA functions by providing online invoicing and payment processing, complete with transaction histories, straightforward accounting and reporting tools, secure storage for vital documents like bylaws and meeting minutes, and an efficient system for tracking maintenance requests through ticketing and email alerts, ultimately simplifying operations and minimizing the administrative burden on board members. By offering these comprehensive features, HOA Sites significantly enhances the overall efficiency and effectiveness of homeowner associations.

Description

TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Google Analytics

Integrations

Google Analytics

Pricing Details

$449 per year
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HOA Sites

Country

United States

Website

hoa-sites.com

Vendor Details

Company Name

TapHero

Country

United States

Website

taphero.com

Product Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Website Builder

Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label

Product Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

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