Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Creating a vibrant online presence for your homeowners association is a fantastic opportunity. Join the ranks of countless communities worldwide that rely on our services to enhance their HOA, condo, and neighborhood websites. There are numerous advantages to choosing us: we offer a user-friendly interface, a dedicated customer success team, and competitive pricing. Our HOA website builder is continuously updated, we prioritize security in the industry, and we value feedback from the associations that utilize our platform. Residents can sign up for accounts, which require approval for activation, ensuring privacy is upheld to your specifications. Communicate effortlessly through elegantly designed emails, instant text messages, or traditional letters—targeting all residents or specific individuals as needed. Each of our website designs is meticulously created for homeowner associations, eliminating unnecessary clutter and confusing navigation. Plus, our intuitive setup wizard simplifies the process of launching your HOA website, making it a breeze to get started! With our tools, your community will thrive online like never before.

Description

TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$30 per month
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HOA Express

Founded

2009

Country

United States

Website

www.hoa-express.com

Vendor Details

Company Name

TapHero

Country

United States

Website

taphero.com

Product Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Product Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Alternatives

Alternatives

Neigbrs by Vinteum Reviews

Neigbrs by Vinteum

Vinteum Software
OwnerGo Reviews

OwnerGo

Shipplicity
InstaPage HOA Websites Reviews

InstaPage HOA Websites

The Lazarus Group Internet Services
PAMS Reviews

PAMS

Intelligent Programming Workflow