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Description
HIPPOS is a comprehensive software solution designed for restaurant management, streamlining everything from everyday kitchen orders to in-depth analyses of inventory and sales performance. It facilitates essential tasks such as cash drawer operations, order modifications and deliveries, as well as table, customer, and receipt oversight. The platform also allows for the configuration of orders, provision of allergen details, and the printing of both orders and pro forma invoices. Additionally, it supports the management of inventory, sales transactions, invoicing, and user accounts. With the Hippos App available for mobile devices, orders can be processed swiftly, effectively, and conveniently, saving precious time for your clientele. By simplifying the workflow for your staff, Hippos enhances their comfort and security, which in turn positively influences the overall experience for your customers. The real-time business oversight that Hippos provides allows you to manage everything seamlessly from any location, as it is accessible via the Internet. This flexibility ensures that you can keep a close eye on operations, making informed decisions that drive your business forward.
Description
Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.
API Access
Has API
API Access
Has API
Integrations
BigCommerce
Capsule
Gmail
Help Scout
HubSpot CRM
HubSpot Customer Platform
Kommo
Magento
Pipedrive
PrestaShop
Integrations
BigCommerce
Capsule
Gmail
Help Scout
HubSpot CRM
HubSpot Customer Platform
Kommo
Magento
Pipedrive
PrestaShop
Pricing Details
€7 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HIPPOS Software
Country
Spain
Website
hippos.io/hippos.html
Vendor Details
Company Name
JungleWorks
Founded
2017
Country
United States
Website
jungleworks.com/hippo/
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking