Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HIPPOS is a comprehensive software solution designed for restaurant management, streamlining everything from everyday kitchen orders to in-depth analyses of inventory and sales performance. It facilitates essential tasks such as cash drawer operations, order modifications and deliveries, as well as table, customer, and receipt oversight. The platform also allows for the configuration of orders, provision of allergen details, and the printing of both orders and pro forma invoices. Additionally, it supports the management of inventory, sales transactions, invoicing, and user accounts. With the Hippos App available for mobile devices, orders can be processed swiftly, effectively, and conveniently, saving precious time for your clientele. By simplifying the workflow for your staff, Hippos enhances their comfort and security, which in turn positively influences the overall experience for your customers. The real-time business oversight that Hippos provides allows you to manage everything seamlessly from any location, as it is accessible via the Internet. This flexibility ensures that you can keep a close eye on operations, making informed decisions that drive your business forward.
Description
Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
BigCommerce
No
Capsule
No
Facebook Messenger
No
Flipdish
Yes
Gmail
No
HubSpot CRM
No
HubSpot Customer Platform
No
Insightly
No
Kommo
No
Magento
No
Integrations
BigCommerce
Yes
Capsule
Yes
Facebook Messenger
Yes
Flipdish
No
Gmail
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Insightly
Yes
Kommo
Yes
Magento
Yes
Pricing Details
€7 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HIPPOS Software
Country
Spain
Website
hippos.io/hippos.html
Vendor Details
Company Name
JungleWorks
Founded
2017
Country
United States
Website
jungleworks.com/hippo/
Product Features
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes