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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HIPPOS is a comprehensive software solution designed for restaurant management, streamlining everything from everyday kitchen orders to in-depth analyses of inventory and sales performance. It facilitates essential tasks such as cash drawer operations, order modifications and deliveries, as well as table, customer, and receipt oversight. The platform also allows for the configuration of orders, provision of allergen details, and the printing of both orders and pro forma invoices. Additionally, it supports the management of inventory, sales transactions, invoicing, and user accounts. With the Hippos App available for mobile devices, orders can be processed swiftly, effectively, and conveniently, saving precious time for your clientele. By simplifying the workflow for your staff, Hippos enhances their comfort and security, which in turn positively influences the overall experience for your customers. The real-time business oversight that Hippos provides allows you to manage everything seamlessly from any location, as it is accessible via the Internet. This flexibility ensures that you can keep a close eye on operations, making informed decisions that drive your business forward.

Description

Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Capsule No 
Facebook Messenger No 
Flipdish Yes 
Gmail No 
HubSpot CRM No 
HubSpot Customer Platform No 
Insightly No 
Kommo No 
Magento No 
Pipedrive No 
PrestaShop No 
SITE123 No 
Salesforce No 
Shift4Shop No 
Shopify No 
Weebly No 
Wix No 
WordPress No 
Zapier No 

Integrations

BigCommerce Yes 
Capsule Yes 
Facebook Messenger Yes 
Flipdish No 
Gmail Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Insightly Yes 
Kommo Yes 
Magento Yes 
Pipedrive Yes 
PrestaShop Yes 
SITE123 Yes 
Salesforce Yes 
Shift4Shop Yes 
Shopify Yes 
Weebly Yes 
Wix Yes 
WordPress Yes 
Zapier Yes 

Pricing Details

€7 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HIPPOS Software

Country

Spain

Website

hippos.io/hippos.html

Vendor Details

Company Name

JungleWorks

Founded

2017

Country

United States

Website

jungleworks.com/hippo/

Product Features

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

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